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UCCX Script Upload Document

houstonrob
Level 1
Level 1

I'm having a problem uploading a document. I just finished upgrading UCCX from 7.0 to 8.5 and one of my scripts is having a lot of problems and I'm stuck on one. The script allows someone to call in and change the call center state to On, Off, or Automatic. To change the state it creates an XML document and uploads it overwriting the previous "state" document. Going throught the reactive debug it fails when it tries to upload the document. Has anyone encountered a similar problem? This script worked great in UCCX 7 for a couple years now.

1 Reply 1

Tanner Ezell
Level 4
Level 4

Have you upgraded to SU2 with the cop file patch applied? If not, go ahead

and upgrade to SU3 and that should solve your issue.

Possibly issue CSCtt28877:

http://www.cisco.com/web/software/280840578/90779/RN_UCCX_851_SU3.pdf

HTH

Tanner Ezell www.ctilogic.com