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URL from plugins page not working

mmitchell
Level 1
Level 1

Ipcc 3.5

Desktop OS is windows 98

Problem: RIght now my CRA is stating to use \\<ip address>\desktop_cfg\desktop\installmanager to install agent desktop. However I need it to use \\<server name>\\.... When I invoke the server name version of the url I get an error that states

"create proces error \\<ip address>\desktop_cfg\command\base\setup.exe"

I have verfied that the user trying to access the CRA has read/write access to desktop_cfg. I am assuming this is due to the fact that it is trying to access the server by IP address as opposed to name. I am unable to access the server by using \\<ip address> I must use \\<server name>. How do I change the CRA to have it use the server name in the agent desktop install as opposed to the ip address?

Thanks in advance

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