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Using GetEnterpriseCallInfo

Binny Mathew
Level 1
Level 1

Hi All,

I have a requirement wherein i need to populate certain variables and send them to agent [ I am achiveing this through setEnterpriseCallInfo by setting the values in Peripheral Varaibles] and the same are getting displayed.

I need to get a new variable back from Agent which will contain the a value populated by Agent and send it back to my IVR. i am trying the same with getEnterpriseCallInfo but its not working.

If any one has achieved the above, please post some examples it will be very helpfull to me.

Rgds/Binny

2 Replies 2

Gergely Szabo
VIP Alumni
VIP Alumni

Hi,

is it Express or Enterprise with IP IVR?

G.

It is Express.

Binny