We have Ucce which is used by different internal departments. We use the 10x PV mainly to make use of Finesse to show various requirements for the agents. Different departments will make use of the same PV for different information - users CLI, text fields etc.
Department A may use PV1 to show CLI
Department B may use PV1 to show text
If script 1 makes use of PV1, can script 2 also make use of PV1 at the same time to display different information
Or do I need to make use of extended variables so create unique ones per department