07-25-2018 01:18 AM - edited 03-15-2019 06:39 AM
Hi Everyone,
I'm trying to rename the XML file which is in the documents of UCCX using UCCX API, when I'm using the PUT method I'm getting 500 Internal System error as result, Which I mentioned below.
Any Idea for this error?
Thanks
Sasith
Solved! Go to Solution.
08-01-2018 04:55 AM
Hi Sasit,
Thanks to my engineers (Joji & Anurodh), the root cause has been identified.
When renaming the Document XML file, the path to the PUT request should include the file name.
So, your request should be:
https://<IP Address >/adminapi/document/en/Pages.xml
The request payload remains the same.
Kindly try it out and let us know.
regards
08-01-2018 05:11 AM
Hi Veera,
Thanks a lot, this saved a big burden on our customer, it worked!
Regds
Sasith Fernando
08-01-2018 04:55 AM
Hi Sasit,
Thanks to my engineers (Joji & Anurodh), the root cause has been identified.
When renaming the Document XML file, the path to the PUT request should include the file name.
So, your request should be:
https://<IP Address >/adminapi/document/en/Pages.xml
The request payload remains the same.
Kindly try it out and let us know.
regards
08-01-2018 05:11 AM
Hi Veera,
Thanks a lot, this saved a big burden on our customer, it worked!
Regds
Sasith Fernando
08-01-2018 05:12 AM
Hi Veera,
Thanks a lot, this saved a big burden on our customer, it worked!
Regds
Sasith Fernando
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