Cisco Contract creation for TAC assistances

[IT-Infra-Network]

Hello Folks,

I have few Switches, Routers and WLC's in my organization. It doesn't have a valid contract for Support.

Customer wants me to check with Cisco on how to create a new contract with vendor to only get TAC assistance.

Can anyone help me with process or how to reach the concern team to discuss on this?

Many Thanks,

Surendiran R

[hemohemoh]

hi @IT-Infra-Network!

You can use https://locatr.cloudapps.cisco.com/WWChannels/LOCATR/openBasicSearch.do to search for Cisco certified reseller/vendor. Contact your preferred reseller/vendor and tell them that you want to purchase service contract for your devices. You might need to share your devices details such as serial no. etc.