Hi thank you for your inquiry today!
To answer you question, CX Cloud is only available as a cloud-based solution, it is designed to be hosted and managed by Cisco in the cloud environment.
In regards to deployment, do you mean the CX Agent? Cisco's (CX) Cloud Agent is a modernized modular on-premise software platform that hosts lightweight containerized microservice capabilities. These capabilities can be installed, configured, and managed on customer premise from the cloud. The CX Agent can be utilized in CX Cloud to connect additional data sources to the team's CX Cloud portfolio, to pull in additional HW & SW information on the customer's managed network with Cisco. The CX Agent is a virtual machine that can be deployed and managed on customer premise via the cloud.
If you would like to find additional information, I've attached the CX Agent Overview & CX Cloud Trust Portal below. These documents will answer any questions relating to CX Agent requirements for deployment or security questions you may have.
If you have any **rther questions or need more clarification, please don't hesitate to let me know. If the information provided has been helpful in resolving your inquiry, kindly consider marking it as "Accepted as Solution".
Thank you for your inquiry and have a great day!
