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Visibility of all services contracts of a customer

How can I view all services contracts of a customer? Is CX Cloud can help me ? If so, what kind of permissions or procedures should have been taken to get access and view these contracts?

2 Replies 2

Chris Camplejohn
Cisco Employee
Cisco Employee

Customers can create CX Cloud accounts for their company/organization at https://cx.cisco.com/activate.  Once created, the super admin user of the account can add services contracts to the account through Admin > Data Sources > Contracts.  Only those contracts the super admin is entitled to will show up as possible to include.  This may not be "all the services contracts of a customer".   The super admins need to ensure they are entitled to the service contracts in their Cisco.com profile.

Thanks for quick reply. I received the information that I can get the visibility of sold assets through PXP - Partnet Experience Platform for renew purpose. Thanks once again.