What are working groups?
Working Groups are a Customer Advisory Community activity that advances product features and best practices services.
Participants in Working Groups collaborate with Cisco product managers, developers and implementation consultants in a comprehensive, three-phase process that includes Discovery, Implementation and Delivery.
- During the Discovery Phase, Cisco participants lead a series of three Working Group member meetings to gather, refine, and then prioritize product and/or best practice requirements.
- During the Implementation Phase, Cisco participants review detailed specifications and prototypes with Working Group members, gathering additional feedback before final delivery.
- During the Delivery Phase, Cisco participants demonstrate the new feature and/or best practice for the Working Group and collaborate on customer beta tests and deployments.
