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5489
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18
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Duo RDP for Windows PCs with Qualcomm/Snapdragon processors

ChrisMangan
Level 1
Level 1

We've procured a laptop to test these new processors for compatibility with our stack of MSP tools. Almost all software works great through their compatibility tools, except for Duo. Looking at the logs, it appears that it does a hard check for processor type and does not attempt an install beyond that.

Any plans for expanding support for these devices? If battery life claims are to be believed, these may become very popular soon. Right now my MSP cannot recommend them until supported by Duo or another 2FA provider.

18 Replies 18

tpearsall
Level 1
Level 1

Adding my name to the "would like an update" list.

joshcokens
Level 1
Level 1

Does anyone happen to have updates on Duo's support for Qualcomm/Snapdragon Windows PC's? I haven't seen any updates from Cisco since @Kevin Hankins posted last July that the target for release was the first half of Cisco's '25 fiscal year.

I asked my rep last week.  He said that support for the Snapdragon chips is going into a preview (beta?) by the end of this month.  Previously, he had said that it is expected to go into general release sometime in Q2.  I've had 3 new Surfaces sitting on the shelf collecting dust since December. 

ddzierzek
Level 1
Level 1

This would be extremely helpful to get a release on this.  We have several Dell XPSs with Snapdragons collecting dust in storage since July 2024 we can't deploy without 2FA.  

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