03-04-2016 08:09 AM - edited 06-04-2019 02:22 AM
Hi! We are having a problem with our phones initiating a call. They register with no problem, but when I try to make a call from them, the Cisco server ceases traffic. It doesn't close the TCP connection, it just ceases traffic.
I noticed in the server settings that the phone is reported as not being "trusted." Is there a setting to change to mark the phone as trusted?
Cisco server: 10.10.20.1
Teo SIP phone: 192.168.100.4
37 16.823472 192.168.100.4 10.10.20.1 SIP 685 Request: REGISTER sip:10.10.20.1:5060;transport=tcp (1 binding) |
40 17.004746 10.10.20.1 192.168.100.4 SIP 368 Status: 100 Trying |
42 17.005352 10.10.20.1 192.168.100.4 SIP 490 Status: 401 Unauthorized |
44 17.026869 192.168.100.4 10.10.20.1 SIP 887 Request: REGISTER sip:10.10.20.1:5060;transport=tcp (1 binding) |
48 17.250811 10.10.20.1 192.168.100.4 SIP 368 Status: 100 Trying |
49 17.252388 10.10.20.1 192.168.100.4 SIP 506 Status: 200 OK (1 binding) |
50 17.253516 10.10.20.1 192.168.100.4 SIP 594 Request: NOTIFY sip:1090@192.168.100.4:5060;transport=tcp |
52 17.353075 192.168.100.4 10.10.20.1 SIP 694 Status: 200 OK |
198 83.101543 192.168.100.4 10.10.20.1 SIP/SDP 1221 Request: INVITE sip:1094@10.10.20.1:5060;user=phone |
202 83.287388 10.10.20.1 192.168.100.4 SIP 392 Status: 100 Trying |
203 83.287671 10.10.20.1 192.168.100.4 SIP 539 Status: 401 Unauthorized |
205 83.303909 192.168.100.4 10.10.20.1 SIP 396 Request: ACK sip:1094@10.10.20.1:5060;user=phone |
206 83.315357 192.168.100.4 10.10.20.1 SIP/SDP 1425 Request: INVITE sip:1094@10.10.20.1:5060;user=phone |
03-04-2016 08:23 AM
I believe Teo have a Hardware VPN router connected to their sandbox.
I am just checking the CUCM now.
Joe
03-04-2016 08:26 AM
We are using a Cisco 881W for the connection to the sandbox. The 881W NAT address is 192.168.100.0/24.
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