Cisco DevNet Sandbox Lab VPN login failed

[sujanareddy]

Getting Login Failed error with the provided credentials. 

 address : devnetsandbox-emea-gwy.cisco.com:20XXX

username: sujanaredd

[evengata1]

@bigevilbeard I have setup a sandbox but the vpn credentials are not working. It says login failed

Lab Network Address: devnetsandbox-emea-gwy.cisco.com:20214
Username: evengata1
Password: RJFJECDP

[bigevilbeard]

@evengata1 i tried with your information above, but it looks like your reservation has ended. Suggest to reserve a new one and see the troubleshooting steps from above.

Hope this helps.

[joesiegfried]

I am unable to connect my vpn to the sandbox?,  Connection attempt has timed out Anyconnect said to check my internet

2:49:33 PM Connection attempt has failed.
2:49:33 PM Unable to contact devnetsandbox-emea-gwy.cisco.com.

[joesiegfried]

• Lab Network Address: devnetsandbox-emea-gwy.cisco.com:20193

[bigevilbeard]

Check your outbound ports are open. The port range will be anywhere from TCP 20100 through TCP 20354. Give that a try and you should be good to go. If that's not working, keep in mind VPNs also use TLS (TCP 443) and DTLS (UDP 443). Though typically these are open in most organizations.

You can test your connection also by tethering to your cellular device.

Hope this helps.

[Avishkar Naicker]

I am having the same problem Connecting to the NX-OS Nexus with 9Kv Lab.

Connecting to: devnetsandbox-emea-gwy.cisco.com:20220, When entering my credentials it states login failed.

[gpietrantoni]

Same problem for me:

Your lab's private VPN connection information:
Lab Network Address: devnetsandbox-usw1-reservation.cisco.com:20198
Username: gpietranto
Password: XXXXX
Cannot login from my house DSL & from my mobile phone

[walid4800]

same problem 

I cont. login with cisco any connect  login failed 

Lab Network Address : devnetsandbox-usw1-reservation.cisco.com:20151

Username: it_waledya.  

[bigevilbeard]

@walid4800  Check your outbound ports are open. The port range will be anywhere from TCP 20100 through TCP 20354. Give that a try and you should be good to go. If that's not working, keep in mind VPNs also use TLS (TCP 443) and DTLS (UDP 443). Though typically these are open in most organisations.

You can test your connection also by tethering to your cellular device.

[krkothan]

I am unable to login to below URL. Getting login failed. Please help

• Lab Network Address: devnetsandbox-usw1-reservation.cisco.com:20214
• Username: XXXXX
• Password: XXXX

[bigevilbeard]

@krkothan check the reservation is active and the sandbox is working and showing no errors.

HTH

[krkothan]

Thanks.

The issues is resolved now. But now is not able to access  Tomcat Manager URL below though could ssh to 10.10.20.10

                 http://10.10.20.10:8080/manager/html

Hence the below cmd is also not showing listen status on port 8080.
Is there any support link to raise ticket for vm specific issues? Please share

[bigevilbeard]

@krkothan suggest to start a new thread on here and ask the engineering to look at this. There is no ticket system just this community space.

Hope this helpsl

[krkothan]

Thanks, Its resolved now by updating the path for CATALINA_OPTS env variable.