02-13-2019 08:16 PM - edited 06-04-2019 02:46 AM
Getting Login Failed error with the provided credentials.
address : devnetsandbox-emea-gwy.cisco.com:20XXX
username: sujanaredd
09-24-2020 01:33 AM
@bigevilbeard I have setup a sandbox but the vpn credentials are not working. It says login failed
Lab Network Address: devnetsandbox-emea-gwy.cisco.com:20214
Username: evengata1
Password: RJFJECDP
09-24-2020 02:34 AM
@evengata1 i tried with your information above, but it looks like your reservation has ended. Suggest to reserve a new one and see the troubleshooting steps from above.
Hope this helps.
09-24-2020 11:52 AM
I am unable to connect my vpn to the sandbox?, Connection attempt has timed out Anyconnect said to check my internet
2:49:33 PM Connection attempt has failed.
2:49:33 PM Unable to contact devnetsandbox-emea-gwy.cisco.com.
09-24-2020 11:55 AM
09-25-2020 02:05 AM
Check your outbound ports are open. The port range will be anywhere from TCP 20100 through TCP 20354. Give that a try and you should be good to go. If that's not working, keep in mind VPNs also use TLS (TCP 443) and DTLS (UDP 443). Though typically these are open in most organizations.
You can test your connection also by tethering to your cellular device.
Hope this helps.
02-05-2021 02:13 PM
I am having the same problem Connecting to the NX-OS Nexus with 9Kv Lab.
Connecting to: devnetsandbox-emea-gwy.cisco.com:20220, When entering my credentials it states login failed.
02-07-2021 12:45 PM
Same problem for me:
Your lab's private VPN connection information:
Lab Network Address: devnetsandbox-usw1-reservation.cisco.com:20198
Username: gpietranto
Password: XXXXX
Cannot login from my house DSL & from my mobile phone
05-21-2022 08:16 AM
same problem
I cont. login with cisco any connect login failed
Lab Network Address : devnetsandbox-usw1-reservation.cisco.com:20151
Username: it_waledya.
05-22-2022 11:54 AM
@walid4800 Check your outbound ports are open. The port range will be anywhere from TCP 20100 through TCP 20354. Give that a try and you should be good to go. If that's not working, keep in mind VPNs also use TLS (TCP 443) and DTLS (UDP 443). Though typically these are open in most organisations.
You can test your connection also by tethering to your cellular device.
08-08-2023 01:12 AM - edited 09-28-2023 10:52 PM
I am unable to login to below URL. Getting login failed. Please help
08-08-2023 11:35 AM
@krkothan check the reservation is active and the sandbox is working and showing no errors.
HTH
08-09-2023 11:01 PM
Thanks.
The issues is resolved now. But now is not able to access Tomcat Manager URL below though could ssh to 10.10.20.10
http://10.10.20.10:8080/manager/html
Hence the below cmd is also not showing listen status on port 8080.
Is there any support link to raise ticket for vm specific issues? Please share
08-10-2023 12:31 AM
@krkothan suggest to start a new thread on here and ask the engineering to look at this. There is no ticket system just this community space.
Hope this helpsl
08-10-2023 12:59 AM
Thanks, Its resolved now by updating the path for CATALINA_OPTS env variable.
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