06-12-2015 11:54 PM - edited 06-04-2019 02:18 AM
I got confirmation for my reservation and also received connection information. However trying to log-in via desktop application i receive the following error
"Finesse is out of service. Please try again or contact the administrator"
06-16-2015 12:57 AM
I had a similar experience yesterday.
I used the Contact Centre Enterprise sandbox and it worked pretty well.
I could access Finesse using REST via soapUI and also used XMPP via Pidgin or Smack.
But I could not login to the Finesse desktop - got a black box saying "Connecting" then a timeout error message or an out of service error as above.
06-16-2015 01:30 AM
Hi Anirban,
Looking into this right now and will get back to you shortly.
Joe
06-17-2015 05:09 AM
hi
Finesse server is in service. please re-check the URL: https://10.10.20.60/desktop/container
regards
eddie
09-18-2023 11:48 AM
The "https://10.10.20.60/desktop/container" URL returns a 404 error. The "https://fin-pub-a-50.berlin.icm:8445/desktop/container/landing.jsp" URL returns the not in service message. The title of the 404 error tab is "Cisco - null", too.
I am experiencing this on a fresh 12.6 sandbox build. Any thoughts?
(Sandbox-- devnetsandbox-usw1-reservation.cisco.com:20101)
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