Not receiving VPN credentials via email for Devnet Sandbox lab?

[CSCO10576352]

Hi, I have not received any emails/details in relation to connecting to the Devnet sandbox lab I currently have reserved and active. Could you please provide/advise why they were not sent (I have checked through inbox/trash/junk folders etc.)?

Details below

:

Users

CSCO10576352  (Owner)

Start Time

10/1/2018 8:00:00 AM (Requires 10 min. setup)

End Time

10/6/2018 8:05:00 PM

Teardown Time

10/6/2018 8:00:00 PM

Sandbox ID

422cfdf3-5798-452b-af9b-7b4193d33bb7

State

Active

Domain

DevNet

[zowu · Accepted solution]

Hi,

Your email was sent to Daniel...@fujitsu.com. And you also can capture VPN credential from the output window.

Regards,

Bob

[CSCO10576352]

Thanks for the reply, that's my old works email address which I thought was no longer associated with my account.. I guess I'll need to follow up on that via Cisco Support.

Thanks for the alternate option provided to hopefully obtain the same information.

Regards

Dan

[david_legrand]

Hello,

I don t receive notification on my email address with VPN connection details. I don t see anymore the output command I could use before to retrieve it.

Can you help me on that ?

David

[bigevilbeard]

You need to go into your reservation first before you can see the output tab.

Hope this helps.

[david_legrand]

Hello,

Thanks for your message.

Unfortunately, I don t see this option.

I have tried to create a sandbox with my google account and not through my Cisco ID. In this case, I have received the VPN credentials and I see output in the topology windows.

I have attached screenshots about this.

David