david_legrand
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Enthusiast
Member since ‎08-31-2015
‎07-20-2022

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  • 51 Posts
  • 2 Solutions
  • 44 Helpful votes Given
  • 20 Helpful votes Received
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Dear all, My environment : UCCX 12.5 Here is is my use case : I have a standard UCCX Call flow, routing a call to an agent. In the same time, I want to trigger a HTTP trigger flow from a 3rd party application, for updating a Call Variable related to ...
Dear all, My environment :UCCX 12.5Custom Agent desktop built on Finesse APIs I would like to display on my custom agent desktop, UCCX RealTime queues activity. Unfortunately, queue activity is not updated through Finesse UCCX APIs (it works for UCCE...
Hello, When using the sample available with the Jabber SDK 11.8.3, it is working perfectly in my lab. But when I am using it on a customer site, I can login, select the Device associated to an end user, but then I receive the following error message ...
Hello, I have developed a CVP script that uses Rest_Client step to collect information from a third party tool.This scripts starts with a POST request to get a token.This scripts runs like a charm on PCCE dcloud 12.0 When deploying this application o...
Hello, Is it possible to change the ECE webserver options to display the agent gadget into another web site ? In the screenshot below, we can see that the content is blocked by security policy. Thanks in advance David
Community Statistics
Member Since ‎08-31-2015 07:48 AM
Date Last Visited ‎07-20-2022 12:01 AM
Posts 51
Total Helpful Votes Received 16