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Dear all,
I am trying to setup Cisco UCCX (12.5) with SSO.
I have followed the intructions by I face an error when trying to Click on Test SSO Setup
Clould you please help me understand what I've missed ?
Thanks for your Help
David
Dear all,
I am playing with Webex Contact Center APIs to get the list of Captures, using https://api.wxcc-{{datacenter}}.cisco.com/v1/captures/query.
All is fine except that, whatever is the value I enter in the paylod for the urlExpiration tag, the ...
Dear all,
I can t receive / Send SMS on my Sandbox. https://sandbox.imiconnect.io/
Whats-App is still working fine. Are you all facing the same ? Is it just a temporary issue or a new policy for sandboxes ?
David
Dear community users,
My environment :
Cisco CVP 12.5Cisco Webex
My use case :
From a CVP VXML app, I record a message from the caller into a wav file saved locally on the CVP server.I would like to upload this wav file into a Webex Room.
My issue :
...
Dear all,
My environment : UCCX 12.5
Here is is my use case :
I have a standard UCCX Call flow, routing a call to an agent.
In the same time, I want to trigger a HTTP trigger flow from a 3rd party application, for updating a Call Variable related to ...
It works since I used the follwoing commands :
utils cuic user make-admin CCX\<Admin’s User ID>Restart Intelligence Center ServicesRun the SSO test with the specified UCCX admin user
Thanks for your help.
Hello Rafaele.
Thanks for your answer.
This complexifies the possibility to save the recording link into a CRM for exemple. It would be great if the urlExpiration duration could be extended.
Thanks for your reply.
When I try to send a new SMS to trigger my WxConnect flow, I don t see any interaction coming in.
When I use a Webhook to send out a message, the SMS node ends with Deliverystatus = Success, but I never receive the message on m...