Sandbox created, but not email with VPN info

[lesbush17]

Hi,

I've created

Sandbox ID634bf0cd-e00b-4e0e-b8ab-ce7935b988f6

but have received no email with the VPN info. I enabled the "Email Notifications - On Start",

The setup is complete, but there is no email, nothing in my Spam box.

Attached photos.

Thanks,

Les Bush

[zowu · Accepted solution]

Hi lesbush17,

I've checked our system log and there was an email generated t 2018-11-24 17:30:53.407. The email delivery maybe not succeeded due to unavailability of smtp service.

You can retrieve your VPN information from "Output Window" in your reservation page. 

Regards,

Bob

[lesbush17]

Thanks, did not see the "Output" box :)