05-21-2019 10:08 AM - edited 06-04-2019 02:50 AM
Hi, a new sandbox was just spun up for me. I am using the credentials supplied to me in the email sent once the sandbox was ready, but I am getting a login failure when trying to log in using AnyConnect. Have never had problems in the past connecting to these, so not sure how to proceed?
Solved! Go to Solution.
05-22-2019 08:54 AM
05-22-2019 06:54 AM
Spun up a new lab today. Same problem, cannot log in. I reinstalled AnyConnect, that did not help!
Can someone at Cisco see if there is a sync problem or something is wrong with the generated credentials. I am wasting way too much time with this ...
05-22-2019 08:54 AM
05-22-2019 09:31 AM
Thank you!
05-24-2019 05:59 PM
Same situation for me...seems the VPN credentials did not get provisioned somewhere.
Can you please check this out for me?
Thanks.
05-24-2019 07:37 PM
05-31-2019 06:54 AM
Just spun up another Sandbox. Again, my credentials do not work. Can someone fix this please.
05-31-2019 06:59 AM
Oops, sorry. I didn't notice that the port number changed. Corrected and working fine. Thanks :-)
06-01-2019 09:56 AM
Experiencing issues with VPN access to sandbox labs.
06-02-2019 11:42 PM
06-02-2019 11:48 PM
Thanks. Looks like its intermittent.. Sometime it works and sometime it fails.
And i haven't experienced it since my last report.
06-03-2019 06:38 PM
I am having this same issue. The credentials provided in the email do not works.
06-03-2019 08:51 PM
06-05-2019 06:41 AM
Can't connect to the sandbox using the provided credentials: "Login failed". User/pass are copy-pasted. Any other instructions I've missed?
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