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Announcements

Updates to Sandbox Reservation Internet Access Policy

Due to changes in our networking policies, we are updating the internet access policy within our sandbox reservation instances.
Hosts will no longer have internet access outbound.
This should not affect the overall functionality or access to the resources within the sandbox instances, connecting via VPN.

Keep Innovating!

DevNet Sandbox Team

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VPN Credentials not being received for permitted users

Hi, 

 

Same issue as: https://community.cisco.com/t5/devnet-sandbox/not-receiving-vpn-credentials-via-email-for-devnet-sandbox-lab/td-p/3716535

 

I have created a new Collaboration 12.0 devnet sandbox with 2 other users added as permitted users. However, after the setup is complete, it is only me (the owner) who receives the VPN credentials.

 

When I check the output it mentions that it created my VPN user and emailed my credentials but it doesn't say the same for any of the other permitted users.

 

Would it be possible to have the other users added to the sandbox so that they can get their VPN credentials and log in?

 

Sandbox link:

https://devnetsandbox.cisco.com/RM/Diagram/Index/a099575f-f588-4111-8e8f-b9b4adc0455f#

 

Thanks, 

Niall

1 ACCEPTED SOLUTION

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Cisco Employee

Hi Niall,

The "permitted user" feature is not working well this moment.

We have created additional 5 VPN users for your co-workers. The credential email was sent to you by email.

Regards,
Bob

View solution in original post

1 REPLY 1
Highlighted
Cisco Employee

Hi Niall,

The "permitted user" feature is not working well this moment.

We have created additional 5 VPN users for your co-workers. The credential email was sent to you by email.

Regards,
Bob

View solution in original post

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