Hi, I’m an individual end-user of Duo Mobile who’s grown to become reliant on the app for authenticating toa few websites that are quite central to my activity. I’m facing a problem updating the app to the latest version, but before I even try to tac...
Forum Posts
Hey all! I’m on the Product team at Duo, responsible for our Mobile application. Duo Security is currently recruiting new beta testers for Duo Mobile as we prepare to launch the next evolution of the app. Would you like to join us? As a beta tester,...
Can anyone provide any guidance regarding the ability to perform 2FA Push notification Phishing Exercises to train users on approving random Push notification requests? Can this kind of exercise be achieved via an API or within the DUO admin console...
Resolved! Use Duo Mobile To Login To Duo's Website
Hello: When I try to login to my account on Duo’s website I am presented with the Option to use Duo Push as a 2FA method. When I click it I never get a push notification from the Duo Mobile app. I can send a text and it works fine. Other apps I use w...
Hi there! New to DUO and to this community, and wondering about privacy when employees of an organization using DUO authentication install the Duo Mobile authentication app on their personally owned phones. How much–and what–data are administrators ...
How should I do? Thank you very much.
Do you have another way to pay? Thank you very much.
Hello! Are Android Go devices supported by Duo Mobile, like push notifications, etc.?
Resolved! Meizu M6T for Duo Mobile
Hi! I’m planning to buy a Meizu M6T as a secondary phone for me to use Duo Mobile. It’s said to run Flyme OS based on Android 7.0 (Nougat). Will Duo Mobile be supported in this device, like push notifications, etc?
I set up duo push with my lastpass account recently and when I went to log in to access it on the phone, after entering the password, I recieved the push to the same phone. Of course, this is secure when typing the password into lastpass on another m...
I dropped my phone in the hot tub rendering it unusable. I had the Duo app on my phone and now I want to login on the computer so I can access my university email. But the email requires a Duo verification so I cannot access the email to reset the Du...
Guys, for some reason in the 11th of June, i wanted to enter my instagram account and they asked the 6 digits passcode from DUO MOBILE and for some reason none of the passcodes are working. Can someone else answer me that? it is my working account i ...
Resolved! Android notification content shifting
I’d like to report a bug in the Android app. STEPS TO REPRODUCE Generate an authentication request to the Duo Android app ACTUAL RESULT On the Android device, there is a notification containing some details and the option “Tap to view actions”. Aft...
Anyone else having issue with remote desktop automatically booting/disconnecting right after Duo authentication? These are all Windows 10 Pro machine. This has happened to multiple workstations where users have been booted right after they authentica...
Resolved! Android Smart Watches
I know there’s a Duo App for Apple Watches. What are the options for Android watches? I was thinking about getting a Samsung Gear S3 Classic and I’m curious if Duo is supported on those.
