cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
744
Views
0
Helpful
1
Replies

DUO Locked Out User Notified

NAJHR
Level 1
Level 1

anyway the user can be notified after beeing locked out through an alternative Email address or via an SMS to the phone number in his account ,

1 Reply 1

raphka
Cisco Employee
Cisco Employee

Hi NAJHR, and welcome to the Duo Community!

There is currently no functionality to email a user when their Duo user is locked out.

For applications protected that use the Duo Prompt however, there is an on screen red banner displayed in the Duo prompt notifying the user that they are locked out.

Given the only person able to do anything about a Duo user being locked out ,is the Administrator. We do email Administrators when users are locked out. These settings are governed as per the documentation here:

Quick Links