04-02-2018 04:27 AM - edited 03-08-2019 07:35 PM
Hello
We have ESA C190 just configured there is default user admin we want to add another
local user but I am following passphrase criteria but still I am getting this error
also I have try to select passphrase of your choice but it is showing grey I cannot type
how should I can add another user to ESA the current version of OS is 11.0.0-274
Thanks
04-02-2018 03:52 PM
The "Confirm your passphrase to make changes" needs to be the password for your existing admin account which was used to login to the device.
If the passphrase boxes remain greyed out after using the existing admin password, you may want to try a different web browser.
Regards
Libin Varghese
04-02-2018 08:51 PM
Hello Varghese
Thank you for support, I have tried different browser it was working fine
Thanks
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