Email Security

cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by Cisco Employee
  • 868 Views
  • 2 replies
  • 0 Helpful votes

Hi all. Recently, we noticed our ESA is communicating with Cisco Umbrella via TCP port 443.Based on our information, we are not using Cisco Umbrella services in our environment.Thus, we are wondering why. Is our ESA required to communicate with Cisco...

fabc1 by Level 1
  • 602 Views
  • 2 replies
  • 0 Helpful votes

Resolved! iphmx.com 554

Dear iphmx.com 554,I hope this message finds you well. I am reaching out to kindly request the removal of my IP and domain from the blacklist associated with iphmx.com 554. Despite maintaining a strong reputation with no recorded instances of blackli...

Hello, we had problems about a year ago with mails stopped being delivered from the ESA. There was some problem with the license and we got a XML-license file from Cisco and applied it. Everything worked well until a couple of months ago. The ESA sto...

maraz by Level 1
  • 345 Views
  • 0 replies
  • 0 Helpful votes

I am trying to pull log files from my SMA. I am logged in with the admin account and when I https://SMA_Name/system_administration/log_list?log_type=system_logs I get the message "Access Denied. You do not have the necessary privileges to view or edi...

We would like to leverage the existing ESA to be used as a UAT SMTP, but we want to restrict emails from the UAT application to send out to external (Internet) while maintaining production emails to send to external. Could you please advise how do we...

Hello All, Configure an Content filter which detects message language like japanese, chinese, korean etc. However i have observed legitimate english content language mails are also getting quarantine. Upon further investigation there some wording in ...

Vishal6 by Level 3
  • 495 Views
  • 3 replies
  • 0 Helpful votes

Hi,is it possible to modify system generated e-mails like the "Delivery Status Notification (Failure)" with outgoing content filters?I want to change the  Envelope Recipient of one special "Delivery Status Failure Notification" and send this notifica...

BVR EDV by Level 1
  • 313 Views
  • 0 replies
  • 0 Helpful votes