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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

We are trying to add an LDAP Server Profile but everytime we try to test the Accept Query we get an "Error - Error: configuration error" message.We are using AD, top of the tree for base DN. dc=domain, dc=local.We tried communicating with 2 different...

eramos by Level 1
  • 3325 Views
  • 11 replies
  • 0 Helpful votes

Hello,LDAP queries from our C350 (v 6.1.0-306) to a Windows 2003 DC creates "could not follow continuation" entries in the ldap_logs.BaseDN: dc=firm,dc=localPort: 389/tcptail ldap_logs---------------------------------------------------Mon Sep 29 09:2...

tehweiner by Level 1
  • 2046 Views
  • 1 replies
  • 0 Helpful votes

I have a group of recipients defined in one policy in order to let them receive PPS attachments, but won't receive password protected ZIPs.I have another group of recipients in another policy in order to let them receive password protected ZIP files,...

Hello,I would like to provision an CRES Profile with our C350, but everytime I try, I got the following error message:Unable to provision profile "profilename" for reason: Unable to send HTTP requestPlease make sure that you have correctly registered...

Hi ,if a Mail is scanned by VOF and is been quarantined, after releasing is there any way to mae this eMail passing the Content Filter ?cause where ever an eMail is released from VOF Quarantine, its just passing the AV Scanner and than queued for del...

I've turned on inbound DKIM and SPF / SIDF verification in my mail flow policy (but haven't set up any policy actions for failing messages yet).How can I get stats for how many of my inbound messages are passing SPF and DKIM checks? I can see the ver...