Hello,
One External User (Gmail.com) send mail to our Internal User (Inbound Email) with JPG attachment of 500 KB.
When verified in the IronPort logs in SMA, we found that email was delivered successfully. Please find the log as shown below
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Mail Summary
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Received Time:
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28 Feb 2018 10:20:04 (GMT)
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MID:
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xxxxxxxxx |
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Message Size:
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587.4 (KB)
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Subject:
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test with attachment
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Envelope Sender:
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xxxx@gmail.com
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Envelope Recipients:
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xxxx@xxxx.com
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Cisco IronPort Host:
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xxxxxxxxxxxx |
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SMTP Auth User ID:
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N/A
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Attachments:
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N/A **** Attachment exists in this mail, but not displayed here
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Processing Details
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28 Feb 2018 10:20:05 (GMT)
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Message 58638642 enqueued on incoming connection (ICID 0) from xxxx@gmail.com.
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28 Feb 2018 10:20:05 (GMT)
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Message 58638642 on incoming connection (ICID 0) added recipient (xxxx@xxxx.com).
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28 Feb 2018 10:20:05 (GMT)
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Message 58638642 contains attachment '20171026_100029.jpg'.
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28 Feb 2018 10:20:05 (GMT)
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Message 58638642 matched per-recipient policy Inbound Policy for inbound mail policies.
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28 Feb 2018 10:20:10 (GMT)
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Message 58638642 scanned by Anti-Spam engine: CASE. Interim verdict: Negative
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28 Feb 2018 10:20:10 (GMT)
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Message 58638642 scanned by Anti-Spam engine CASE. Interim verdict: definitely negative.
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28 Feb 2018 10:20:10 (GMT)
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Message 58638642 scanned by Anti-Spam engine: CASE. Final verdict: Negative
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28 Feb 2018 10:20:10 (GMT)
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Message 58638642 scanned by Anti-Virus engine Sophos. Interim verdict: CLEAN
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28 Feb 2018 10:20:10 (GMT)
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Message 58638642 scanned by Anti-Virus engine. Final verdict: Negative
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28 Feb 2018 10:20:10 (GMT)
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Message 58638642 queued for delivery.
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As per Mail Summary, Attachment Name missing. As per Processing Details, Attachment scanned properly. How can we justify whether this email was delivered with attachment or not.
Thank you
Regards,
Srinivas P
