08-10-2016 05:29 AM
Hello,
I have a cluster of 3 C670s and one M1070. Somehow i noticed that the tracking data in Management appliance remains 70 mins delayed.
In GUI>Message tracking data availability , i see Status as "Not updated in 70 minutes".
smad_logs shows that SMA is continuously Pulling the data from ESAs but somehow with 70 minutes of delay! Following is the logs from smad_logs. as we can see that the timestamp of the files being pulled from ESA is different as compared to time at SMA. Please provide any possible help...
Wed Aug 10 13:02:56 2016 Info: TRANSFER: Plugin TRACKINGPLUGIN downloading from 10.xx.xx.xx - /export/tracking/tracking.@20160810T121224Z_20160810T121524Z.s.gz
Wed Aug 10 13:03:21 2016 Info: TRANSFER: Plugin TRACKINGPLUGIN downloading from 10.yy.yy.yy - /export/tracking/tracking.@20160810T121327Z_20160810T121627Z.s.gz
Wed Aug 10 13:04:22 2016 Info: TRANSFER: Plugin TRACKINGPLUGIN downloading from 10.zz.zz.zz - /export/tracking/tracking.@20160810T121358Z_20160810T121658Z.s.gz
Wed Aug 10 13:06:15 2016 Info: TRANSFER: Plugin TRACKINGPLUGIN downloading from 10.xx.xx.xx - /export/tracking/tracking.@20160810T121524Z_20160810T121824Z.s.gz
Wed Aug 10 13:06:37 2016 Info: TRANSFER: Plugin REPORTINGPLUGIN downloading from aa.aa.aa.aa - /reporting/outgoing_queue/rpx.2016-08-10-12-03Z.B8AC6F7FD7DF-56Bxxxx.v2.tgz
ironport> date
Wed Aug 10 13:07:59 2016 CEST
Solved! Go to Solution.
08-10-2016 06:43 AM
Update:
I was able to find the issue: NTP server configured on SMA was not reachable. This resulted in a offset of time. I reconfigured NTP server and issue was fixed.
08-10-2016 06:43 AM
Update:
I was able to find the issue: NTP server configured on SMA was not reachable. This resulted in a offset of time. I reconfigured NTP server and issue was fixed.
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