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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

Hi,     With a view to helping reduce inbound spoofed mail I recently enabled  reverse PTR & forward 'A' checking against our 'suspectlist' sender group which behaved fine however having then also created an additional sender group 'Unverified' along...

Hello, I have a cluster of 3 C670s and one M1070. Somehow i noticed that the tracking data in Management appliance remains 70 mins delayed.  In GUI>Message tracking data availability , i see Status as "Not updated in  70 minutes".  smad_logs shows th...

Hi Team, Except the hardware , are there any major difference between ESA C390 & ESA C170 ? For example, are there any updates to the firmware in updated appliance, advancements in the DLP portion of the Email appliance...etc. Thanks in advance

Hello Experts, I want to know that if I deploy the ESA into my network without public IP address with a config on the ASA as if is there any traffic for port 25 then forwards it to the ESA then to the Exchange. I have published my firewall's public...

kachavda by Level 1
  • 2376 Views
  • 4 replies
  • 0 Helpful votes

Hello, I have a pair of C170's that have SHA-1 certificates on them, and I need to get them swapped for SHA-2. I can re-issue the certificates from GoDaddy, but what is the process for installing them in the C170?  I'm not creating a new CSR, or ch...

mdafforn by Level 1
  • 736 Views
  • 1 replies
  • 0 Helpful votes

Hi, i'm facing a strange behaviour... let me explain : mail sent from  "A" to both "B" and "C" go to quarantine because it's spam suspected ( and this is fine ). The problem is this :If "B" access his quarantine and release the mail, he release it f...

hello, I have this message : The Critical message is: Log Error: Subscription gui_logs: Log partition is full. Version: 7.5.1-028 log partition is full and I can't access to remote admin, no ftp, no ssh, no telnet the machine is stopped, I can't do ...

jcmaire01 by Level 1
  • 2229 Views
  • 6 replies
  • 0 Helpful votes