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Emails missed after deploy Cisco ESA

mountaineer07
Level 1
Level 1

Hi all,

We are trying to configure Cisco ESA to work with Exchange Server 2013.

After configuring, we got strange error where there were a few sender domain could not come to our inboxes, while the other domains worked fine.

We tried to disable all rule on Exchange & ESA but no luck.

Could anyone give us advise on this case?

Thanks and regards,

Mountaineer07

1 Reply 1

Libin Varghese
Cisco Employee
Cisco Employee

Hi,

Start by looking at message tracking or mail_logs for the missing emails on the ESA.

Rejected connections are shown in the mail_logs and would help you narrow down the cause for the email not being delivered.

Thank You!

Libin Varghese