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Error message from sma concerning hermes process

Hallowelt
Level 1
Level 1

Dear all,

lately we got this error from our sma:

The Critical message is:

The hermes process is recycled. Please check the system configuration or contact your administrator.

Version: 14.2.0-217

Any ideas, what is causing this?

Should we worry about this?

Thanks,

Harald 

1 Accepted Solution

Accepted Solutions

if its not continous and not effecting environment - i will ignore for now.

BB

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View solution in original post

5 Replies 5

balaji.bandi
Hall of Fame
Hall of Fame

i see some bug around : 14.X  version 

https://bst.cisco.com/bugsearch/bug/CSCvz58327

BB

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Hi,

I've already seen this bug and the conditions and AsyncOS-Versions
doesn't match our configuration

Conditions:
Enable Centralized Quarantine on the ESA and disable the EUQ in SMA.

-> We have both enabled in our setup.

Kind regards,
Harald

is this error you see aftrer upgrade ? if not suggest to contact TAC.

BB

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Hi,

the error appeared approximately 3 Weeks after applying an os upgrade. And it appeared only one time.

Harald

if its not continous and not effecting environment - i will ignore for now.

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help