Hi,
I'm working to resolve an issue that a user is experiencing, so any help would be appreciated.
The steps to cause the issue are as follows:
1. User creates a word doc and a pdf
2. User encrypts the word doc with the encryption within Microsoft Word
3. User attachs both documents to an email
4. User marks the email to trigger the outbound email encryption on the Ironport
5. Email is encrypted as normal
6. The recipient indicates that when they try to open the files, the pdf throws a file corrupted error
This doesn't seem to happen when the Microsoft Word encryption isn't used.
Any help would be appreciated, thanks!
