08-17-2012 11:50 PM
How to create incident response plan. If the Ironport device crash i.e. it is non-reponsive/ hacked/ unable to boot.
08-22-2012 08:19 AM
Hi Sandesh,
there is an article in the knowledgebase (1633) that you'd probably want to check out:
https://ironport.custhelp.com/app/answers/detail/a_id/1633/kw/not%20responding
Basically all steps you'd have to do in case an appliance is not responding, or if you have problems accessing either the GUI or CLI.
Hope that helps,
Andreas
08-23-2012 02:12 AM
It seems the website you provide is incorrect can you provide the correct URL for
How to create incident response plan. If the Ironport device crash i.e. it is non-reponsive/ hacked/ unable to boot?
08-23-2012 02:20 AM
Hi Sandesh,
Looks like the URL got messed up a bit, still you'd find it in the knowledgebase by entering the article number in the search field (1633). However, here's the correct link:
https://ironport.custhelp.com/app/answers/detail/a_id/1633/kw/1633
Andreas
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