10-30-2013 09:08 AM
Hello Forum Team!
Can licenses types be mixed on the same Ironport? For example, if the client already has a number of ESA-ESI-LIC= licensed users and needs to add additional users, can the new additional licenses be ESA-ESP-LIC=?
Thanks for your support!
Solved! Go to Solution.
10-30-2013 09:18 AM
Yes - you can have mixed, additional licenses added to an appliance at anytime. You would need to have them issued from your reseller, or Account/Sales Ops team - then just add the new/valid feature key provided direct to the appliance. Or, once issued - just run the "Check Now" for the new feature keys.
You may also contact our Global Licensing Operations team:
https://tools.cisco.com/SWIFT/LicensingUI/Home
Phone: 1-800-553-2447, opt 3
Request to have a case opened for GLO/Licensing.
Their email directly is: licensing@cisco.com
Hope that helps!
-Robert
10-30-2013 09:18 AM
Yes - you can have mixed, additional licenses added to an appliance at anytime. You would need to have them issued from your reseller, or Account/Sales Ops team - then just add the new/valid feature key provided direct to the appliance. Or, once issued - just run the "Check Now" for the new feature keys.
You may also contact our Global Licensing Operations team:
https://tools.cisco.com/SWIFT/LicensingUI/Home
Phone: 1-800-553-2447, opt 3
Request to have a case opened for GLO/Licensing.
Their email directly is: licensing@cisco.com
Hope that helps!
-Robert
10-30-2013 09:31 AM
Excellent Robert. Thanks for your great support!
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide