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Macro filtering Word97-files (version 15.0.0-104)

Hello,

This morning we have some problems with macro-filtering. It seems like that Word97-files are blocked by the macro filter, even when there are no macro's. This first occured this morning. In the system status I see there was an installation for our online appliance; the new version is 15.0.0-104.
Before yesterday we didn't have problems with macro filtering.

I also tested with Excel97 and Word/docx-files; this files aren't blocked by the macro filter.
Does anyone have the same problem with this new version?

Kind regards,
Arjan

1 Accepted Solution

Accepted Solutions

saliyev
Cisco Employee
Cisco Employee

Hi.
issue occurred on 15.0.0-104.
we analyzed and filled a new defect.

issue already resolved.

View solution in original post

3 Replies 3

saliyev
Cisco Employee
Cisco Employee

Hi.
issue occurred on 15.0.0-104.
we analyzed and filled a new defect.

issue already resolved.

daro
Level 1
Level 1

for anyone wondering.

the filed bug ID https://bst.cisco.com/bugsearch/bug/CSCwh52209 can be resolved with an 

updatenow force

you can check the status with the command "enginestatus amp" , if you see a timestamp close to the current date you are good to go.

so to confirm, to resolve the issue you just need an update of the ClamAV engine (AMP) engine in the backend which does the preclassifcation for the macro detection.

there is no software upgrade needed for this.

daniel

Hi Saliyev and Daro,

Thanks for your replies. Because we have an in-the-cloud installation, Cisco already updated the software. All is working fine now.

Kind regards,
Arjan