10-29-2014 11:05 PM
I am getting this error from mt ironport C160
A RAID-event has occurred:
RAID Read error (5), 5 read errors total disk 0[READ(offset=69281807872, length=65536)] RAID Read error (5), 6 read errors total disk 0[READ(offset=69283839488, length=65536)] RAID Read error (5), 7 read errors total disk 0[READ(offset=69307497984, length=65536)]
Version: 8.5.6-092
Serial Number: XXXXDBE1328D-XXXDFP1
Timestamp: 30 Oct 2014 10:01:32 +0400
How can I check the HDD status and I can change it if there is a problem in it ?
10-30-2014 05:17 AM
Usually the RAID errors are indicative of a failed HDD. You can try looking at the output of version from the CLI, or run ipcheck. These may show you if there are RAID or degraded issues.
I would suggest that you open a support case opened, as this appliance will most likely have to be RMA'd. Since it is a C160, it will be replaced with a C170. You would need to get an open support case so that we can review the appliance via a support tunnel.
You can open a support case through Contacts/Support Case, or the Service Request Tool.
-Robert
10-30-2014 05:21 AM
RAID Status SUBOPTIMAL
and I don't have Smartnet renewed :)
so I am doomed !
10-30-2014 05:41 AM
11-03-2014 03:11 AM
can I renew the contract of it?
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