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Reporting on fail for delivery mails

sysresuem
Level 1
Level 1

Hi,

I want to make reporting on fail delivered mail from one particular adress in my company.

I have checked "Schedule Reports" possibility but it seems there is no way to get hard bounce mail number reporting on one particular adrees.

Regards,

Guillaume

1 Accepted Solution

Accepted Solutions

I found that we have a feature request filed for this functionality to be implemented in the ESA 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwd65435

I hope this is helpful 

View solution in original post

4 Replies 4

Nasreen Al Haddad
Cisco Employee
Cisco Employee

You can try to filter hard bounce and soft bounce from Message tracking for that particular sender 

NasreenAlHaddad_0-1686689336152.png

Hope this helps 

 

sysresuem
Level 1
Level 1

Indeed thanks, but it has to be do manually.

I was looking for a way to do this automatically.

I don't find other way than doing scripting on message tracking API like you mentionned to look for these messages

I found that we have a feature request filed for this functionality to be implemented in the ESA 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwd65435

I hope this is helpful 

Hi,

Thanks for the answer. So I follow the request field.

Regards

Guillaume