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08-22-2017 10:58 AM - edited 03-08-2019 07:23 PM
Hi Support team,
We are unable to connect our virtual IronPort server through putty - 22 port (SSH), but all other services are working fine like https, ftp, smtp and able to ping as well.
Kindly provide your assistance. Many thanks.
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08-22-2017 01:30 PM
Hello,
Do you have SSH enabled on the interface you're trying to connect to? You can view this within the GUI by navigating to Network --> IP Interfaces --> Select the interface in question --> Make sure SSH is enabled. If it is already enabled, you may wish to try disabling it, submitting/comitting and then re-enabling it.
Thanks!
-Dennis M.
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08-22-2017 01:30 PM
Hello,
Do you have SSH enabled on the interface you're trying to connect to? You can view this within the GUI by navigating to Network --> IP Interfaces --> Select the interface in question --> Make sure SSH is enabled. If it is already enabled, you may wish to try disabling it, submitting/comitting and then re-enabling it.
Thanks!
-Dennis M.

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08-22-2017 02:06 PM
It is working, thank you so much for your assistance.
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08-22-2017 02:33 PM
Awesome! You're very welcome and I'm glad that I was able to assist. :)
-Dennis M.
