cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1263
Views
0
Helpful
1
Replies

The Critical message is: An application fault occurred:

pbabu6001
Level 1
Level 1

The Critical message is:

 

An application fault occurred: ('session/CoroSessionContainer.py __getitem__|359', "<type 'exceptions.KeyError'>", "'sha256'", '[util/Aquarium.py screenLoop|413] [util/InternalLibrary.py inverseExtend|328] [util/InternalLibrary.py __call__|769] [screen/Controller.py __call__|27] [util/InternalLibrary.py __call__|769] [screen/CommonController.py __call__|66] [util/InternalLibrary.py __call__|769] [screen/AppController.py __call__|183] [util/InternalLibrary.py __call__|771] [monitor/message_tracking.py __call__|297] [screen/Controller.py executeAction|70] [monitor/message_tracking.py doDetailsAction|2919] [session/CoroSessionContainer.py __getitem__|359]')

 

Version: 9.1.2-013

Timestamp: 27 Jun 2017 15:46:11 +0100

1 Reply 1

Libin Varghese
Cisco Employee
Cisco Employee

Hi,

This type of application faults (containing 'Aquarium screenLoop') are often caused by submitting multiple page requests in quick succession (e.g.: double click on a button or hyperlink) or it is be generated when someone has the WEB UI left open from the previous day, then goes to the same browser and continues working. Sometimes, it is also triggered by opening not actual bookmark. This is documented in the following article:

http://www.cisco.com/c/en/us/support/docs/security/email-security-virtual-appliance/118268-technote-csa-00.html

It is not intrusive and safe to be ignored.

- Libin V