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spacemeb
Beginner

Threat grid hardware appliance - Inactive Users or Remove/Delete users

Hello,

I am trying to set some users from the "organization" that we have to inactive.

However we are taking the following error: 

An error occurredWe encountered an error undefined from the server. Please refresh to try again.

 

Also when I am trying to remove the user from the API, again I am not able to do it because of a "404".

 

Can you please help?

1 REPLY 1
Libin Varghese
Cisco Employee

Please post this query on the endpoint security space, we might have more TG experts viewing that forum.

https://community.cisco.com/t5/endpoint-security/bd-p/discussions-endpoint-security

 

In general, users on TG can only be set to inactive and not deleted.

Since you are seeing errors setting them to inactive, this may require a TAC case to investigate into the errors seen.

 

Regards,

Libin

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