Unable to SSH to CES CLI with Public Key Authentication

[kdawilson]

Hello All,

I have followed the instructions for generating private secure shell (SSH) keys and supplied TAC with my corresponding public key.  I have configured PuTTy to connect to the correct proxy (f10-ssh.c3s2.iphmx.com) and all other options yet when I attempt to connect I get a PuTTY Fatal Error

No supported authentication methods available (server sent:publickey)

I have supplied TAC with numerous public keys and have tried connecting from various networks, (ie office and home)

Can anyone help?

Thanks

Keith

[Libin Varghese]

TAC should be able to help troubleshoot and validate settings on putty used to connect to the proxy.

The error seen can be as a result of the key being bad as well a misconfiguration on putty.

The below article can be used to validate configuration.

https://docs.ces.cisco.com/docs/ces-customer-cli-access

Regards,

Libin