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Users unable to send or receive email from external

dexter.legwabe
Level 1
Level 1

Users are unable to receive any external mails and some that are received show a delay in the emails 

1 Reply 1

Not enough info on the issue, so here is some basics.

If you are sending/receiving from most, but not a specific company, they may be blocking you on their end and nothing you can fix.

Also check if you are on a blacklist, use Talos to check the external IP of your email serve.

https://www.talosintelligence.com/