Can`t find part number for ASA by SN

[KonstantinRav60956]

Hi.

Trying to get part number of my ASA5516 to buy the same model but can`t find a part number on

cway.cisco.com/sncheck/

Got the SN from 

show version

tried a different one from chassis section of

show inventory

In both cases it shows me

Product

Product ID Unavailable End of Sale Not Announced End of Support Not Announced

What am I doing wrong?

[balaji.bandi]

Can you post full output of show version.

i am sure i can see as below when i do show version :

Serial Number: JXXXXXXXXXXXXXXXXXXX
Running Permanent Activation Key: XXXXXXXXXXXXXXXXXXXXXX

[KonstantinRav60956]

# show version

Cisco Adaptive Security Appliance Software Version 9.8(2)
Firepower Extensible Operating System Version 2.2(2.52)
Device Manager Version 7.8(2)

Compiled on Sun 27-Aug-17 13:06 PDT by builders
System image file is "disk0:/asa982-lfbff-k8.SPA"
Config file at boot was "startup-config"

xx up 150 days 1 hour

Hardware:   ASA5516, 8192 MB RAM, CPU Atom C2000 series 2416 MHz, 1 CPU (8 cores                                                         )
Internal ATA Compact Flash, 8000MB
BIOS Flash M25P64 @ 0xfed01000, 16384KB

Encryption hardware device : Cisco ASA Crypto on-board accelerator (revision 0x1                                                         )
                             Number of accelerators: 1

 1: Ext: GigabitEthernet1/1  : address is 28ac.9e95.e201, irq 255
 2: Ext: GigabitEthernet1/2  : address is 28ac.9e95.e202, irq 255
 3: Ext: GigabitEthernet1/3  : address is 28ac.9e95.e203, irq 255
 4: Ext: GigabitEthernet1/4  : address is 28ac.9e95.e204, irq 255
 5: Ext: GigabitEthernet1/5  : address is 28ac.9e95.e205, irq 255
 6: Ext: GigabitEthernet1/6  : address is 28ac.9e95.e206, irq 255
 7: Ext: GigabitEthernet1/7  : address is 28ac.9e95.e207, irq 255
 8: Ext: GigabitEthernet1/8  : address is 28ac.9e95.e208, irq 255
 9: Int: Internal-Data1/1    : address is 28ac.9e95.e200, irq 255
10: Int: Internal-Data1/2    : address is 0000.0001.0002, irq 0
11: Int: Internal-Control1/1 : address is 0000.0001.0001, irq 0
12: Int: Internal-Data1/3    : address is 0000.0001.0003, irq 0
13: Ext: Management1/1       : address is 28ac.9e95.e200, irq 0
14: Int: Internal-Data1/4    : address is 0000.0100.0001, irq 0

Licensed features for this platform:
...

Serial Number: JXXXXXXXXXX
Running Permanent Activation Key: XXX XXX XXX XXX XXX
Configuration register is 0x1
Image type                : Release
Key Version               : A
Configuration last modified by enable_15 at 04:48:06.752 UTC Wed Apr 21 2021

[balaji.bandi]

 ASA5516 -X 

you should be able to see the product with support.  Do you have cisco contract ? so raise TAC any issue.

[Marvin Rhoads]

ASA 5516-X end of sales has been announced but it will continue being sold until August 2021.

https://www.cisco.com/c/en/us/products/collateral/security/asa-5500-series-next-generation-firewalls/eos-eol-notice-c51-744798.html

[KonstantinRav60956]

Thanks!

The problem is the client want us to implement Failover mode on existing ASA5516, so we have two problems:

1. whether we can still buy it? What exactly to buy since it`s difficult now to find exact part number and distributors want us to name exact part number to buy the similar item.

2. is there a way to build Failover with existing ASA and smth else (1000 series for example)

[Marvin Rhoads]

The part number for ordering is ASA5516-FPWR-K9. There are several sub-line items that would need to be included to make an order valid (power cord, support contract, no-cost Control license for Firepower service module, etc.).

Any authorized Cisco reseller should be able to create a valid order using that top level part number or SKU as it is called (Stock Keeping Unit).

If the current ASA is using the Firepower module, you would also need to order matching term licenses and subscriptions for the new unit.