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Could please someone help me withe the following: 1)is busy other included in Not ready time? 2) ...
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663
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12-05-2006
04:14 PM
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On some of the CSQs in the 'Contacts Waiting' column there sometimes shows numbers in this column t...
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549
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05-25-2006
08:43 AM
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Hi, can I mix the agent licenses on the same CRS engine? If so, can I assign a license type to a p...
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510
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05-01-2006
02:36 PM
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I have a script that compares todays date with values in an xml file to see if its a bank holiday. ...
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454
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04-30-2006
09:45 PM
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Do we any existing installation of integration between IPCC (event. express) with Service Desk from...
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677
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04-05-2006
07:59 AM
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777
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09-12-2005
08:22 AM
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Hi, is anyone using Russian or Hmong TTS? I looked at Nuance vocalizer, but I didn't see either la...
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660
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12-14-2004
01:51 PM
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