Tom Dillon
Level 4
Level 4
Member since ‎02-25-2001

User Statistics

  • 187 Posts
  • 6 Solutions
  • 59 Helpful votes Given
  • 14 Helpful votes Received
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Hi, I have a customer that has CER 7.1 and CUCM 7.1.  They have a few sites that have analog phones with the same directory number as several IP phones (7960).The IP phones are discovered correctly on CER via the configured switch port and have the c...
Hi, we are trying to request the correct feature package for an existing ISDN/PRI circuit that will support a 14-digit ANI.  Our Telco provider is telling us that they only support 10 digits and the ANI must be a valid DN within our DID range on the ...
Hi, I noticed when adding a new server to an existing CUCM 6.1 cluster that will not be running the CCM service it does not use a node licenses. Does Cisco require you to purchase the CUCM software license for the server? The additional server will...
Hi, I am trying to find information about the directory location for the image files on CCM 5.0(4).On CCM 4 you place the image files and the List.xml in folder that you have to manually create:C:\Program Files\Cisco\TFTPPath\Desktops\320x212x12.Does...
Hi, can I mix the agent licenses on the same CRS engine? If so, can I assign a license type to a particular agent or team?I have a 4.0(2) premium licensed cluster with 40 premium agent licenses. I have a new customer that only needs the standard ag...
Community Statistics
Member Since ‎02-25-2001 10:05 PM
Date Last Visited ‎10-09-2019 12:10 AM
Posts 187
Total Helpful Votes Received 14
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