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IE3400 IOx Support not available

Hi all,


I have an IE3400 and I am not able to use IOX. Obviously the service is not available:


*Jan 2 12:35:54.379: %IOSXE_RP_CFG_NOT-6-IOX_SERVICE_NOTSUPPORTED: IOx service not supported.


Any comments on this ?


My current version:


Wed Feb 12 2020 13:21:08 GMT+0100 (Mitteleuropäische Normalzeit)
#show version
Cisco IOS XE Software, Version 17.01.01
Cisco IOS Software [Amsterdam], IE3x00 Switch Software (IE3x00-UNIVERSALK9-M), Version 17.1.1, RELEASE SOFTWARE (fc3)
Technical Support:
Copyright (c) 1986-2019 by Cisco Systems, Inc.
Compiled Fri 22-Nov-19 02:07 by mcpre
Cisco IOS-XE software, Copyright (c) 2005-2019 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
BOOTLDR: Version 5.1.4 [RELEASE SOFTWARE] crashkernel=64M
IE3400 uptime is 1 day, 2 hours, 15 minutes
Uptime for this control processor is 1 day, 2 hours, 16 minutes
System returned to ROM by power-on
System image file is "flash:ie3x00-universalk9.bin"
Last reload reason: power-on
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
If you require further assistance please contact us by sending email to
Technology Package License Information:
Technology-package Technology-package
Current Type Next reboot
network-advantage Smart License network-advantage
dna-advantage Subscription Smart License dna-advantage
Smart Licensing Status: UNREGISTERED/EVAL MODE
cisco IE-3400-8T2S (ARM) processor (revision V02) with 901849K/6147K bytes of memory.
Processor board ID FOC2346V09H
1 Virtual Ethernet interface
18 Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
3955884K bytes of physical memory.
523264K bytes of crashinfo at crashinfo:.
1684480K bytes of Flash at flash:.
Base Ethernet MAC Address : 0c:75:bd:cd:95:a0
Motherboard Assembly Number : 73-101289-09
Motherboard Serial Number : FOC23455MDH
Model Revision Number : V02
Motherboard Revision Number : 9
Model Number : IE-3400-8T2S
System Serial Number : FOC2346V09H
Top Assembly Part Number : 068-102368-02
Top Assembly Revision Number : A0
System FPGA version : 0.83.15
Line Card FPGA version : 30C
CIP Serial Number : 0x33CD95A0
SKU Brand Name : Cisco
Configuration register is 0x102


Thanks and best regards,


Albert Mitchell
Cisco Employee



Patience please.  IOX support on IE3400 will start with IOS-XE SW release 17.2.1.  coming soon.



Emmanuel Tychon
Cisco Employee

Hello ! 


Good things happen to those who can wait and Cisco IOS-XE 17.2.1 with IOx support for IE3400 has been released this week. 




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