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Connecting CCP with CPO how-to

MatBecker
Beginner
Beginner

Is there a document available describing how to combine Cisco Cloud Portal (newScale) and Cisco Process Orchestrator (Tidal Enterprise Orchestrator)?


The documentation describes newScale and TEO, but not how you combine them to create the CIAC Solution.


I am looking for an how-to document describing in an example how to define a service plan delivery task that uses a ServiceLink workflow to initiate activities in TEO.

30 Replies 30

@Shaun Roberts: Indeed, I found one of your videos that gives an example of a custom process and agent.

My own agent don't work on our platform but neither do CIAC "native" ones, the services that should start the process "Cloud Portal Service Request Handler" don't do so, on TEO's side in "Operation->Activity Views->View Started" nothing appears, when I start manually a process in TEO it starts thought.

I think the reason my own agents/processes as well as CIAC one's don't work may be because the person who installed CCP and TEO didn't do it correctly.

Some ip's might have not been set up correctly, I'll have to check.

Cisco Server Provisioner is listed as a prerequesite in the file "Cisco-IAC-3.1.1-ConfigurationGuide-Part-OL-28882-02.pdf" that describes how to configure CIAC, but has not been installed, CSP isn't mandatory for processes to be started, is it?

TEO and CIAC aren't licensed (yet), this couldn't be the cause of our problem?

We started receiving hardware from Cisco and will have licenses in the next few days.

Ashley GASMI.

If you are able to start processes manually in PO, your license is good enough for your agents to start them, so that's not the issue.

No, CSP is not required for portal service requests to start processes.

Bad IPs, however, would definitely create a problem like you are describing. So would bad credentials in the agents.

Licenses should not matter.

Do you see any activity in ServiceLink for these agents?

Are the agents running?

Are the web services in CPO running/active?

--Shaun Roberts
Principal Engineer, CX
shaurobe@cisco.com

Thank you both for your answers,

the agents are running (green lights), sending/receiving (but the external tasks under the Transmissions tab in Service Link module stay at the status "ongoing"), the web services are active (I can see them in IIS manager and I can access the "http ://.../wsdl" (etc) links), but I'll have to check tomorrow if they are running in CPO.


We were planning to take a day to install CIAC again so we have one platform for developping and one for production on which we would import custom services and portlets once validated, the new one should work correctly if the problem is one of badly configured IP's, if it is we'll just fix our "developpment platform" or copy the VM on which was made a fresh installation.

Thank you for your time.

Nope, with a new installation, CCP doesn't interact with CPO. No matter what agent I use, I get the error : "Message Routing Exception", and when I clic on it details the error is actually a Http 403 error, I pasted the details under this post.

When I tried accessing processes from CCP to TEO in the previous version (Portal 9.4 patch 5a) it worked fine, but with the portal 9.4.1 and TEO 2.3.5 I have this issue.

I don't think it is an installation error since I tripled checked it, could this be a bug?

I haven't tried using SoapUI yet because I don't know the software, but it is my next step, I'll try to send the message CCP sends manually, to see where is the problem.

Here is the detail of the error message in Service link module:

(PS: My society has now 2 VM's with the portal and TEo on them - 1 has a TEO 1 year license and the other one only the 1 month trial)

com.newscale.is.core.RoutingException: Routing exception found: HTTP Post Error 403 caused by: HTTP Post Error 403 at com.newscale.is.core.MessageRouter.routeMessage(MessageRouter.java:118) at com.newscale.is.core.MessageExecutor.processOutboundMessage(MessageExecutor.java:600) at com.newscale.is.core.MessageExecutor.processMessage(MessageExecutor.java:124) at com.newscale.is.core.QueueListener.handleTextMessage(QueueListener.java:91) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.camel.component.bean.MethodInfo.invoke(MethodInfo.java:340) at org.apache.camel.component.bean.MethodInfo$1.proceed(MethodInfo.java:237) at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:168) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:99) at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:73) at org.apache.camel.impl.ProcessorEndpoint.onExchange(ProcessorEndpoint.java:101) at org.apache.camel.impl.ProcessorEndpoint$1.process(ProcessorEndpoint.java:71) at org.apache.camel.util.AsyncProcessorConverterHelper$ProcessorToAsyncProcessorBridge.process(AsyncProcessorConverterHelper.java:61) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.SendProcessor$2.doInAsyncProducer(SendProcessor.java:115) at org.apache.camel.impl.ProducerCache.doInAsyncProducer(ProducerCache.java:285) at org.apache.camel.processor.SendProcessor.process(SendProcessor.java:110) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:71) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.interceptor.TraceInterceptor.process(TraceInterceptor.java:91) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.RedeliveryErrorHandler.processErrorHandler(RedeliveryErrorHandler.java:322) at org.apache.camel.processor.RedeliveryErrorHandler.process(RedeliveryErrorHandler.java:213) at org.apache.camel.processor.RouteContextProcessor.processNext(RouteContextProcessor.java:45) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.interceptor.DefaultChannel.process(DefaultChannel.java:303) at org.apache.camel.processor.RouteContextProcessor.processNext(RouteContextProcessor.java:45) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.UnitOfWorkProcessor.processAsync(UnitOfWorkProcessor.java:150) at org.apache.camel.processor.UnitOfWorkProcessor.process(UnitOfWorkProcessor.java:117) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:71) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:86) at org.apache.camel.component.jms.EndpointMessageListener.onMessage(EndpointMessageListener.java:105) at org.springframework.jms.listener.AbstractMessageListenerContainer.doInvokeListener(AbstractMessageListenerContainer.java:561) at org.springframework.jms.listener.AbstractMessageListenerContainer.invokeListener(AbstractMessageListenerContainer.java:499) at org.springframework.jms.listener.AbstractMessageListenerContainer.doExecuteListener(AbstractMessageListenerContainer.java:467) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.doReceiveAndExecute(AbstractPollingMessageListenerContainer.java:325) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.receiveAndExecute(AbstractPollingMessageListenerContainer.java:263) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.invokeListener(DefaultMessageListenerContainer.java:1059) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.executeOngoingLoop(DefaultMessageListenerContainer.java:1051) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.run(DefaultMessageListenerContainer.java:948) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918) at java.lang.Thread.run(Thread.java:662) Caused by: com.newscale.is.adk.exceptions.AdapterException: HTTP Post Error 403 at com.newscale.is.adapter.http.HTTPOutboundAdapter.call(HTTPOutboundAdapter.java:221) at com.newscale.is.adapter.http.HTTPOutboundAdapter.processMessage(HTTPOutboundAdapter.java:147) at com.newscale.is.core.MessageRouter.routeMessage(MessageRouter.java:115) ... 55 more ----ROOT CAUSE---- com.newscale.is.adk.exceptions.AdapterException: HTTP Post Error 403 at com.newscale.is.adapter.http.HTTPOutboundAdapter.call(HTTPOutboundAdapter.java:221) at com.newscale.is.adapter.http.HTTPOutboundAdapter.processMessage(HTTPOutboundAdapter.java:147) at com.newscale.is.core.MessageRouter.routeMessage(MessageRouter.java:115) at com.newscale.is.core.MessageExecutor.processOutboundMessage(MessageExecutor.java:600) at com.newscale.is.core.MessageExecutor.processMessage(MessageExecutor.java:124) at com.newscale.is.core.QueueListener.handleTextMessage(QueueListener.java:91) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.camel.component.bean.MethodInfo.invoke(MethodInfo.java:340) at org.apache.camel.component.bean.MethodInfo$1.proceed(MethodInfo.java:237) at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:168) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:99) at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:73) at org.apache.camel.impl.ProcessorEndpoint.onExchange(ProcessorEndpoint.java:101) at org.apache.camel.impl.ProcessorEndpoint$1.process(ProcessorEndpoint.java:71) at org.apache.camel.util.AsyncProcessorConverterHelper$ProcessorToAsyncProcessorBridge.process(AsyncProcessorConverterHelper.java:61) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.SendProcessor$2.doInAsyncProducer(SendProcessor.java:115) at org.apache.camel.impl.ProducerCache.doInAsyncProducer(ProducerCache.java:285) at org.apache.camel.processor.SendProcessor.process(SendProcessor.java:110) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:71) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.interceptor.TraceInterceptor.process(TraceInterceptor.java:91) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.RedeliveryErrorHandler.processErrorHandler(RedeliveryErrorHandler.java:322) at org.apache.camel.processor.RedeliveryErrorHandler.process(RedeliveryErrorHandler.java:213) at org.apache.camel.processor.RouteContextProcessor.processNext(RouteContextProcessor.java:45) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.interceptor.DefaultChannel.process(DefaultChannel.java:303) at org.apache.camel.processor.RouteContextProcessor.processNext(RouteContextProcessor.java:45) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.UnitOfWorkProcessor.processAsync(UnitOfWorkProcessor.java:150) at org.apache.camel.processor.UnitOfWorkProcessor.process(UnitOfWorkProcessor.java:117) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:71) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:86) at org.apache.camel.component.jms.EndpointMessageListener.onMessage(EndpointMessageListener.java:105) at org.springframework.jms.listener.AbstractMessageListenerContainer.doInvokeListener(AbstractMessageListenerContainer.java:561) at org.springframework.jms.listener.AbstractMessageListenerContainer.invokeListener(AbstractMessageListenerContainer.java:499) at org.springframework.jms.listener.AbstractMessageListenerContainer.doExecuteListener(AbstractMessageListenerContainer.java:467) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.doReceiveAndExecute(AbstractPollingMessageListenerContainer.java:325) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.receiveAndExecute(AbstractPollingMessageListenerContainer.java:263) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.invokeListener(DefaultMessageListenerContainer.java:1059) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.executeOngoingLoop(DefaultMessageListenerContainer.java:1051) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.run(DefaultMessageListenerContainer.java:948) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918) at java.lang.Thread.run(Thread.java:662)

com.newscale.is.core.RoutingException: Routing exception found: HTTP Post Error 403 caused by: HTTP Post Error 403 at com.newscale.is.core.MessageRouter.routeMessage(MessageRouter.java:118) at com.newscale.is.core.MessageExecutor.processOutboundMessage(MessageExecutor.java:600) at com.newscale.is.core.MessageExecutor.processMessage(MessageExecutor.java:124) at com.newscale.is.core.QueueListener.handleTextMessage(QueueListener.java:91) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.camel.component.bean.MethodInfo.invoke(MethodInfo.java:340) at org.apache.camel.component.bean.MethodInfo$1.proceed(MethodInfo.java:237) at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:168) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:99) at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:73) at org.apache.camel.impl.ProcessorEndpoint.onExchange(ProcessorEndpoint.java:101) at org.apache.camel.impl.ProcessorEndpoint$1.process(ProcessorEndpoint.java:71) at org.apache.camel.util.AsyncProcessorConverterHelper$ProcessorToAsyncProcessorBridge.process(AsyncProcessorConverterHelper.java:61) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.SendProcessor$2.doInAsyncProducer(SendProcessor.java:115) at org.apache.camel.impl.ProducerCache.doInAsyncProducer(ProducerCache.java:285) at org.apache.camel.processor.SendProcessor.process(SendProcessor.java:110) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:71) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.interceptor.TraceInterceptor.process(TraceInterceptor.java:91) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.RedeliveryErrorHandler.processErrorHandler(RedeliveryErrorHandler.java:322) at org.apache.camel.processor.RedeliveryErrorHandler.process(RedeliveryErrorHandler.java:213) at org.apache.camel.processor.RouteContextProcessor.processNext(RouteContextProcessor.java:45) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.interceptor.DefaultChannel.process(DefaultChannel.java:303) at org.apache.camel.processor.RouteContextProcessor.processNext(RouteContextProcessor.java:45) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.UnitOfWorkProcessor.processAsync(UnitOfWorkProcessor.java:150) at org.apache.camel.processor.UnitOfWorkProcessor.process(UnitOfWorkProcessor.java:117) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:71) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:86) at org.apache.camel.component.jms.EndpointMessageListener.onMessage(EndpointMessageListener.java:105) at org.springframework.jms.listener.AbstractMessageListenerContainer.doInvokeListener(AbstractMessageListenerContainer.java:561) at org.springframework.jms.listener.AbstractMessageListenerContainer.invokeListener(AbstractMessageListenerContainer.java:499) at org.springframework.jms.listener.AbstractMessageListenerContainer.doExecuteListener(AbstractMessageListenerContainer.java:467) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.doReceiveAndExecute(AbstractPollingMessageListenerContainer.java:325) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.receiveAndExecute(AbstractPollingMessageListenerContainer.java:263) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.invokeListener(DefaultMessageListenerContainer.java:1059) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.executeOngoingLoop(DefaultMessageListenerContainer.java:1051) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.run(DefaultMessageListenerContainer.java:948) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918) at java.lang.Thread.run(Thread.java:662) Caused by: com.newscale.is.adk.exceptions.AdapterException: HTTP Post Error 403 at com.newscale.is.adapter.http.HTTPOutboundAdapter.call(HTTPOutboundAdapter.java:221) at com.newscale.is.adapter.http.HTTPOutboundAdapter.processMessage(HTTPOutboundAdapter.java:147) at com.newscale.is.core.MessageRouter.routeMessage(MessageRouter.java:115) ... 55 more ----ROOT CAUSE---- com.newscale.is.adk.exceptions.AdapterException: HTTP Post Error 403 at com.newscale.is.adapter.http.HTTPOutboundAdapter.call(HTTPOutboundAdapter.java:221) at com.newscale.is.adapter.http.HTTPOutboundAdapter.processMessage(HTTPOutboundAdapter.java:147) at com.newscale.is.core.MessageRouter.routeMessage(MessageRouter.java:115) at com.newscale.is.core.MessageExecutor.processOutboundMessage(MessageExecutor.java:600) at com.newscale.is.core.MessageExecutor.processMessage(MessageExecutor.java:124) at com.newscale.is.core.QueueListener.handleTextMessage(QueueListener.java:91) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.camel.component.bean.MethodInfo.invoke(MethodInfo.java:340) at org.apache.camel.component.bean.MethodInfo$1.proceed(MethodInfo.java:237) at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:168) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:99) at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:73) at org.apache.camel.impl.ProcessorEndpoint.onExchange(ProcessorEndpoint.java:101) at org.apache.camel.impl.ProcessorEndpoint$1.process(ProcessorEndpoint.java:71) at org.apache.camel.util.AsyncProcessorConverterHelper$ProcessorToAsyncProcessorBridge.process(AsyncProcessorConverterHelper.java:61) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.SendProcessor$2.doInAsyncProducer(SendProcessor.java:115) at org.apache.camel.impl.ProducerCache.doInAsyncProducer(ProducerCache.java:285) at org.apache.camel.processor.SendProcessor.process(SendProcessor.java:110) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:71) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.interceptor.TraceInterceptor.process(TraceInterceptor.java:91) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.RedeliveryErrorHandler.processErrorHandler(RedeliveryErrorHandler.java:322) at org.apache.camel.processor.RedeliveryErrorHandler.process(RedeliveryErrorHandler.java:213) at org.apache.camel.processor.RouteContextProcessor.processNext(RouteContextProcessor.java:45) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.interceptor.DefaultChannel.process(DefaultChannel.java:303) at org.apache.camel.processor.RouteContextProcessor.processNext(RouteContextProcessor.java:45) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.UnitOfWorkProcessor.processAsync(UnitOfWorkProcessor.java:150) at org.apache.camel.processor.UnitOfWorkProcessor.process(UnitOfWorkProcessor.java:117) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:71) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:86) at org.apache.camel.component.jms.EndpointMessageListener.onMessage(EndpointMessageListener.java:105) at org.springframework.jms.listener.AbstractMessageListenerContainer.doInvokeListener(AbstractMessageListenerContainer.java:561) at org.springframework.jms.listener.AbstractMessageListenerContainer.invokeListener(AbstractMessageListenerContainer.java:499) at org.springframework.jms.listener.AbstractMessageListenerContainer.doExecuteListener(AbstractMessageListenerContainer.java:467) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.doReceiveAndExecute(AbstractPollingMessageListenerContainer.java:325) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.receiveAndExecute(AbstractPollingMessageListenerContainer.java:263) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.invokeListener(DefaultMessageListenerContainer.java:1059) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.executeOngoingLoop(DefaultMessageListenerContainer.java:1051) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.run(DefaultMessageListenerContainer.java:948) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918) at java.lang.Thread.run(Thread.java:662)com.newscale.is.core.RoutingException: Routing exception found: HTTP Post Error 403 caused by: HTTP Post Error 403 at com.newscale.is.core.MessageRouter.routeMessage(MessageRouter.java:118) at com.newscale.is.core.MessageExecutor.processOutboundMessage(MessageExecutor.java:600) at com.newscale.is.core.MessageExecutor.processMessage(MessageExecutor.java:124) at com.newscale.is.core.QueueListener.handleTextMessage(QueueListener.java:91) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.camel.component.bean.MethodInfo.invoke(MethodInfo.java:340) at org.apache.camel.component.bean.MethodInfo$1.proceed(MethodInfo.java:237) at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:168) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:99) at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:73) at org.apache.camel.impl.ProcessorEndpoint.onExchange(ProcessorEndpoint.java:101) at org.apache.camel.impl.ProcessorEndpoint$1.process(ProcessorEndpoint.java:71) at org.apache.camel.util.AsyncProcessorConverterHelper$ProcessorToAsyncProcessorBridge.process(AsyncProcessorConverterHelper.java:61) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.SendProcessor$2.doInAsyncProducer(SendProcessor.java:115) at org.apache.camel.impl.ProducerCache.doInAsyncProducer(ProducerCache.java:285) at org.apache.camel.processor.SendProcessor.process(SendProcessor.java:110) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:71) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.interceptor.TraceInterceptor.process(TraceInterceptor.java:91) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.RedeliveryErrorHandler.processErrorHandler(RedeliveryErrorHandler.java:322) at org.apache.camel.processor.RedeliveryErrorHandler.process(RedeliveryErrorHandler.java:213) at org.apache.camel.processor.RouteContextProcessor.processNext(RouteContextProcessor.java:45) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.interceptor.DefaultChannel.process(DefaultChannel.java:303) at org.apache.camel.processor.RouteContextProcessor.processNext(RouteContextProcessor.java:45) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.UnitOfWorkProcessor.processAsync(UnitOfWorkProcessor.java:150) at org.apache.camel.processor.UnitOfWorkProcessor.process(UnitOfWorkProcessor.java:117) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:71) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:86) at org.apache.camel.component.jms.EndpointMessageListener.onMessage(EndpointMessageListener.java:105) at org.springframework.jms.listener.AbstractMessageListenerContainer.doInvokeListener(AbstractMessageListenerContainer.java:561) at org.springframework.jms.listener.AbstractMessageListenerContainer.invokeListener(AbstractMessageListenerContainer.java:499) at org.springframework.jms.listener.AbstractMessageListenerContainer.doExecuteListener(AbstractMessageListenerContainer.java:467) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.doReceiveAndExecute(AbstractPollingMessageListenerContainer.java:325) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.receiveAndExecute(AbstractPollingMessageListenerContainer.java:263) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.invokeListener(DefaultMessageListenerContainer.java:1059) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.executeOngoingLoop(DefaultMessageListenerContainer.java:1051) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.run(DefaultMessageListenerContainer.java:948) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918) at java.lang.Thread.run(Thread.java:662) Caused by: com.newscale.is.adk.exceptions.AdapterException: HTTP Post Error 403 at com.newscale.is.adapter.http.HTTPOutboundAdapter.call(HTTPOutboundAdapter.java:221) at com.newscale.is.adapter.http.HTTPOutboundAdapter.processMessage(HTTPOutboundAdapter.java:147) at com.newscale.is.core.MessageRouter.routeMessage(MessageRouter.java:115) ... 55 more ----ROOT CAUSE---- com.newscale.is.adk.exceptions.AdapterException: HTTP Post Error 403 at com.newscale.is.adapter.http.HTTPOutboundAdapter.call(HTTPOutboundAdapter.java:221) at com.newscale.is.adapter.http.HTTPOutboundAdapter.processMessage(HTTPOutboundAdapter.java:147) at com.newscale.is.core.MessageRouter.routeMessage(MessageRouter.java:115) at com.newscale.is.core.MessageExecutor.processOutboundMessage(MessageExecutor.java:600) at com.newscale.is.core.MessageExecutor.processMessage(MessageExecutor.java:124) at com.newscale.is.core.QueueListener.handleTextMessage(QueueListener.java:91) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.camel.component.bean.MethodInfo.invoke(MethodInfo.java:340) at org.apache.camel.component.bean.MethodInfo$1.proceed(MethodInfo.java:237) at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:168) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:99) at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:73) at org.apache.camel.impl.ProcessorEndpoint.onExchange(ProcessorEndpoint.java:101) at org.apache.camel.impl.ProcessorEndpoint$1.process(ProcessorEndpoint.java:71) at org.apache.camel.util.AsyncProcessorConverterHelper$ProcessorToAsyncProcessorBridge.process(AsyncProcessorConverterHelper.java:61) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.SendProcessor$2.doInAsyncProducer(SendProcessor.java:115) at org.apache.camel.impl.ProducerCache.doInAsyncProducer(ProducerCache.java:285) at org.apache.camel.processor.SendProcessor.process(SendProcessor.java:110) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:71) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.interceptor.TraceInterceptor.process(TraceInterceptor.java:91) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.RedeliveryErrorHandler.processErrorHandler(RedeliveryErrorHandler.java:322) at org.apache.camel.processor.RedeliveryErrorHandler.process(RedeliveryErrorHandler.java:213) at org.apache.camel.processor.RouteContextProcessor.processNext(RouteContextProcessor.java:45) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.interceptor.DefaultChannel.process(DefaultChannel.java:303) at org.apache.camel.processor.RouteContextProcessor.processNext(RouteContextProcessor.java:45) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.UnitOfWorkProcessor.processAsync(UnitOfWorkProcessor.java:150) at org.apache.camel.processor.UnitOfWorkProcessor.process(UnitOfWorkProcessor.java:117) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:71) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:86) at org.apache.camel.component.jms.EndpointMessageListener.onMessage(EndpointMessageListener.java:105) at org.springframework.jms.listener.AbstractMessageListenerContainer.doInvokeListener(AbstractMessageListenerContainer.java:561) at org.springframework.jms.listener.AbstractMessageListenerContainer.invokeListener(AbstractMessageListenerContainer.java:499) at org.springframework.jms.listener.AbstractMessageListenerContainer.doExecuteListener(AbstractMessageListenerContainer.java:467) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.doReceiveAndExecute(AbstractPollingMessageListenerContainer.java:325) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.receiveAndExecute(AbstractPollingMessageListenerContainer.java:263) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.invokeListener(DefaultMessageListenerContainer.java:1059) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.executeOngoingLoop(DefaultMessageListenerContainer.java:1051) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.run(DefaultMessageListenerContainer.java:948) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918) at java.lang.Thread.run(Thread.java:662)com.newscale.is.core.RoutingException: Routing exception found: HTTP Post Error 403 caused by: HTTP Post Error 403 at com.newscale.is.core.MessageRouter.routeMessage(MessageRouter.java:118) at com.newscale.is.core.MessageExecutor.processOutboundMessage(MessageExecutor.java:600) at com.newscale.is.core.MessageExecutor.processMessage(MessageExecutor.java:124) at com.newscale.is.core.QueueListener.handleTextMessage(QueueListener.java:91) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.camel.component.bean.MethodInfo.invoke(MethodInfo.java:340) at org.apache.camel.component.bean.MethodInfo$1.proceed(MethodInfo.java:237) at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:168) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:99) at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:73) at org.apache.camel.impl.ProcessorEndpoint.onExchange(ProcessorEndpoint.java:101) at org.apache.camel.impl.ProcessorEndpoint$1.process(ProcessorEndpoint.java:71) at org.apache.camel.util.AsyncProcessorConverterHelper$ProcessorToAsyncProcessorBridge.process(AsyncProcessorConverterHelper.java:61) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.SendProcessor$2.doInAsyncProducer(SendProcessor.java:115) at org.apache.camel.impl.ProducerCache.doInAsyncProducer(ProducerCache.java:285) at org.apache.camel.processor.SendProcessor.process(SendProcessor.java:110) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:71) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.interceptor.TraceInterceptor.process(TraceInterceptor.java:91) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.RedeliveryErrorHandler.processErrorHandler(RedeliveryErrorHandler.java:322) at org.apache.camel.processor.RedeliveryErrorHandler.process(RedeliveryErrorHandler.java:213) at org.apache.camel.processor.RouteContextProcessor.processNext(RouteContextProcessor.java:45) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.interceptor.DefaultChannel.process(DefaultChannel.java:303) at org.apache.camel.processor.RouteContextProcessor.processNext(RouteContextProcessor.java:45) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.UnitOfWorkProcessor.processAsync(UnitOfWorkProcessor.java:150) at org.apache.camel.processor.UnitOfWorkProcessor.process(UnitOfWorkProcessor.java:117) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:71) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:86) at org.apache.camel.component.jms.EndpointMessageListener.onMessage(EndpointMessageListener.java:105) at org.springframework.jms.listener.AbstractMessageListenerContainer.doInvokeListener(AbstractMessageListenerContainer.java:561) at org.springframework.jms.listener.AbstractMessageListenerContainer.invokeListener(AbstractMessageListenerContainer.java:499) at org.springframework.jms.listener.AbstractMessageListenerContainer.doExecuteListener(AbstractMessageListenerContainer.java:467) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.doReceiveAndExecute(AbstractPollingMessageListenerContainer.java:325) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.receiveAndExecute(AbstractPollingMessageListenerContainer.java:263) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.invokeListener(DefaultMessageListenerContainer.java:1059) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.executeOngoingLoop(DefaultMessageListenerContainer.java:1051) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.run(DefaultMessageListenerContainer.java:948) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918) at java.lang.Thread.run(Thread.java:662) Caused by: com.newscale.is.adk.exceptions.AdapterException: HTTP Post Error 403 at com.newscale.is.adapter.http.HTTPOutboundAdapter.call(HTTPOutboundAdapter.java:221) at com.newscale.is.adapter.http.HTTPOutboundAdapter.processMessage(HTTPOutboundAdapter.java:147) at com.newscale.is.core.MessageRouter.routeMessage(MessageRouter.java:115) ... 55 more ----ROOT CAUSE---- com.newscale.is.adk.exceptions.AdapterException: HTTP Post Error 403 at com.newscale.is.adapter.http.HTTPOutboundAdapter.call(HTTPOutboundAdapter.java:221) at com.newscale.is.adapter.http.HTTPOutboundAdapter.processMessage(HTTPOutboundAdapter.java:147) at com.newscale.is.core.MessageRouter.routeMessage(MessageRouter.java:115) at com.newscale.is.core.MessageExecutor.processOutboundMessage(MessageExecutor.java:600) at com.newscale.is.core.MessageExecutor.processMessage(MessageExecutor.java:124) at com.newscale.is.core.QueueListener.handleTextMessage(QueueListener.java:91) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.camel.component.bean.MethodInfo.invoke(MethodInfo.java:340) at org.apache.camel.component.bean.MethodInfo$1.proceed(MethodInfo.java:237) at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:168) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:99) at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:73) at org.apache.camel.impl.ProcessorEndpoint.onExchange(ProcessorEndpoint.java:101) at org.apache.camel.impl.ProcessorEndpoint$1.process(ProcessorEndpoint.java:71) at org.apache.camel.util.AsyncProcessorConverterHelper$ProcessorToAsyncProcessorBridge.process(AsyncProcessorConverterHelper.java:61) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.SendProcessor$2.doInAsyncProducer(SendProcessor.java:115) at org.apache.camel.impl.ProducerCache.doInAsyncProducer(ProducerCache.java:285) at org.apache.camel.processor.SendProcessor.process(SendProcessor.java:110) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:71) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.interceptor.TraceInterceptor.process(TraceInterceptor.java:91) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.RedeliveryErrorHandler.processErrorHandler(RedeliveryErrorHandler.java:322) at org.apache.camel.processor.RedeliveryErrorHandler.process(RedeliveryErrorHandler.java:213) at org.apache.camel.processor.RouteContextProcessor.processNext(RouteContextProcessor.java:45) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.interceptor.DefaultChannel.process(DefaultChannel.java:303) at org.apache.camel.processor.RouteContextProcessor.processNext(RouteContextProcessor.java:45) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.UnitOfWorkProcessor.processAsync(UnitOfWorkProcessor.java:150) at org.apache.camel.processor.UnitOfWorkProcessor.process(UnitOfWorkProcessor.java:117) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:71) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:86) at org.apache.camel.component.jms.EndpointMessageListener.onMessage(EndpointMessageListener.java:105) at org.springframework.jms.listener.AbstractMessageListenerContainer.doInvokeListener(AbstractMessageListenerContainer.java:561) at org.springframework.jms.listener.AbstractMessageListenerContainer.invokeListener(AbstractMessageListenerContainer.java:499) at org.springframework.jms.listener.AbstractMessageListenerContainer.doExecuteListener(AbstractMessageListenerContainer.java:467) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.doReceiveAndExecute(AbstractPollingMessageListenerContainer.java:325) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.receiveAndExecute(AbstractPollingMessageListenerContainer.java:263) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.invokeListener(DefaultMessageListenerContainer.java:1059) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.executeOngoingLoop(DefaultMessageListenerContainer.java:1051) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.run(DefaultMessageListenerContainer.java:948) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918) at java.lang.Thread.run(Thread.java:662)

You are probably to the point where you need to open a TAC case and have support get on a webex with you. I have a complete working CIAC 3.1.1 setup (CCP 9.4.1 and CPO 2.3.5) and it works fine. I am also using both of those products together for custom work inside of Cisco and it works fine, so there is no bug that I am aware of. (I'm using JBoss for app server)

--Shaun Roberts
Principal Engineer, CX
shaurobe@cisco.com

403 errors are by far most commonly caused by one of two issues:

* Ensure the orchestrator service is running and has a valid license
* Ensure that the user account information that you plugged into the ServiceLink agent has the permissions to start
a process in orchestrator. This is done by ensuring that the user is part of the appropriate group in Windows Local
Users and Groups on the PO server. To troubleshoot, ensure the user is in the TEO Administrator local group.  If you can log in to Windows using the user credentials that you plugged in to the ServiceLink Agent, see if you can start your process in PO.

I tried sending requests to the orchestrator via soapUI, it works fine (CIAC proccesses are started and send back answers, of course they don't do much since no parameters are sent, my custom scripts used for testing work correctly).

The problem is definitely on the portal side.

In the agent outbound properties in the service link module, I put the right HttpOutboundAdapter.Domain, and the same values in the fields HttpOutboundAdapter.Username and HttpOutboundAdapter.Password as those I entered in the soapUI request properties and that I use to connect to CPO/TEO console and I get 401 errors (wrong authentication).

I entered the credentials of the administrator password of the target system, and I also tried putting the domain name in front of the login WIN-etc\Administrator. I used existing CIAC agents as well as custom ones whle making sure outbound properties were entered as specified in the CCP integration guide (page 130-131).

Right now it doesn't make much sense to me so I will have to open a TAC case tomorrow (I work in Europe), and I'll keep that threat updated for fellow CIAC developers.

By removing the fields HttpOutboundParameter.Host and HttpOutboundParameter.Domain I got an agent to work (even thought the values were those of the domain and host on whice both the portal and Orchestrator are installed).

I cloned that agent and am proceding into making the copy work.

Putting a domain (the domain that is used to connect to TEO) into soapUI caused it to not work too. If I understand why I'll keep this thread updated.

just to verify on how it should be... (whether soap UI or calling from CCP to CPO)

domain should be domain only

username is username only , *NOT* domain\username

pass is pass.

So if I'm using my account on CSIT.com

domain = CSIT.com

username = shaurobe

pass = myPass

etc

--Shaun Roberts
Principal Engineer, CX
shaurobe@cisco.com

Indeed, with one difference, we put the following for our request to be correnctly "handled" by CPO:

Username: Username only

pass: pass

Domain: *Blank*

aciernet, what do you have CPO authentication configured as, Basic or NTLM? Is Windows Authentication enabled in IIS on the CPO server?

Thanks!

Fabio

1/ In TEO I went into File->Server Properties->Web Service, and "Enable non-secure WS (HTTP)" is checked, the authentication is Basic.

2/ Windows authentication was not enabled in IIS, I enabled it.

By the way, when I stopped IIS, I could still send requests to TEO from soapUI (everything is on the same computer), and the processes were executed. Doesn't CPO need IIS to be running? Or does IIS take more time to stop that what is displayed?

Since I was able to get a CIAC agent to "work" I cloned it and I am able to get my copy to work by giving it a existing action as it's action, and putting SOAPAction="http://tempuri.org/IProcessService/StartCloudPortalServiceRequestHandler" in the Requestheaders fields. I will progressivly put custom data 1 step at a time in each fields. (1 issue encountered when creating a new agent was we couldn't change the inbound properties taht weren't by default the same as in the woking agents).

Ashley.

Ok everything works as wanted, our custom process is executed on requisition of a service (all we had to do was give the right parameters to the agent and create an xsl transformation correctly).

There is still the issue of putting a domain name that causes messages to get rejected (I just learned our CPO VM has no active directory and no real domain, so maybe putting the "fake" domain name is what caused our issue?).

Ashley.

It seems I forgot to precise an important point we encountered.

When cloning a fonctionning agent the new agent doesn't work, we get a 403 error. The problem is, the cloning copies all information except the username and passord of the machine on which CPO is installed (there are ***** in the fields, but those informations are incorrect).

What we had to do (and have to do each time we clone an agent), is put the right data in those 2 fields.

I believe it is a bug (the fields are not empty suggesting cloning the agent did put something in those fields), and I haven't seen in the documentations and blogs this point explained (but I might have overlooked that information).

Ashley GASMI.

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