I am integrating CPO with Remedy.
I already copied the Remedy binaries into CPO and from CPO I can see all the Remedy forms so client, authentication, and rights are correct, but when I select a form I cannot see any fields.
Has anyone seen this before? Any ideas?
Solved! Go to Solution.
I applied the Patch 6 today and the integration started working straightaway.
We also received reports from the Remedy team about a memory leak created by the CPO client. I'll keep an eye on it for now and will report back the results.
So far, the issue seems resolved.
Thanks for your help!
We have seen this issue before, CPO uses two different API calls to populate Remedy forms and Remedy properties.
We can see Remedy forms are populated all the time, sometimes the properties are not loaded properly because of API could not able to get the Properties response from Remedy server, reason could be anything(Server is not responded properly or any time out or some unknown).