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How to Recall same activity (Sub process) if time out error occurs ??

Hi ,

  how to recall activity/subprocess if error occurs for activiy ???

My use case is : I need to make vCO call from cpo (either using Webtarget or using Windows Powershell Script Activity) . if time out error occurs i need to make same call again . Can any one please help on this .

Thanks

SivaRam.

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Cisco Employee

There is no inherently built in "recall" however this is not hard to do through content authoring.

If you believe this activity to fail a lot then I would do this...

*Setup a local boolean variable, default to false

*Set a while-loop to run while that local boolean is false

*When the activity runs if it's state is Succeeded or Not failed then set the boolean to true

That should accomplish what you want, however following a best practice I would be a max retry on there to limit the number of times it would attempt before you need to alert yourself that there could be an actual issue.

-shaun

--Shaun Roberts
Principal Engineer, CX
shaurobe@cisco.com

View solution in original post

1 REPLY 1
Highlighted
Cisco Employee

There is no inherently built in "recall" however this is not hard to do through content authoring.

If you believe this activity to fail a lot then I would do this...

*Setup a local boolean variable, default to false

*Set a while-loop to run while that local boolean is false

*When the activity runs if it's state is Succeeded or Not failed then set the boolean to true

That should accomplish what you want, however following a best practice I would be a max retry on there to limit the number of times it would attempt before you need to alert yourself that there could be an actual issue.

-shaun

--Shaun Roberts
Principal Engineer, CX
shaurobe@cisco.com

View solution in original post

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