12-01-2013 11:35 PM
I am getting issues in connecting an external (non cisco) application via WebService. Appreciate if anyone can help in fixing the issue. I am using 9.3.2 Patch 6.
Note: I am having this issue in this Agent/WebService alone. I have tested with couple other WebServices where I didn't have any issues in getting the response and update the field in CPSC form successfully. So, I believe that there are no issues in the parser in our server.
Exception Received:
org.xml.sax.SAXParseException: Premature end of file. at org.apache.xerces.parsers.DOMParser.parse(Unknown Source) at org.apache.xerces.jaxp.DocumentBuilderImpl.parse(Unknown Source) at javax.xml.parsers.DocumentBuilder.parse(DocumentBuilder.java:124) at com.newscale.bfw.util.XMLValidator.validate(XMLValidator.java:147) at com.newscale.is.core.MessageExecutor.processNSTaskTransportMessage(MessageExecutor.java:135) at com.newscale.is.core.MessageExecutor.processTransportMessage(MessageExecutor.java:431) at com.newscale.is.core.MessageExecutor.processSynchronousOutboundMessage(MessageExecutor.java:526) at com.newscale.is.adk.OutboundAdapterUtil.processSynchronousResponse(OutboundAdapterUtil.java:44) at com.newscale.is.adapter.http.HTTPOutboundAdapter.call(HTTPOutboundAdapter.java:190) at com.newscale.is.adapter.http.HTTPOutboundAdapter.processMessage(HTTPOutboundAdapter.java:147) at com.newscale.is.core.MessageRouter.routeMessage(MessageRouter.java:115) at com.newscale.is.core.MessageExecutor.processOutboundMessage(MessageExecutor.java:604) at com.newscale.is.core.MessageExecutor.processMessage(MessageExecutor.java:125) at com.newscale.is.core.QueueListener.handleTextMessage(QueueListener.java:91) at sun.reflect.GeneratedMethodAccessor110.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.camel.component.bean.MethodInfo.invoke(MethodInfo.java:340) at org.apache.camel.component.bean.MethodInfo$1.proceed(MethodInfo.java:237) at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:168) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:99) at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:73) at org.apache.camel.impl.ProcessorEndpoint.onExchange(ProcessorEndpoint.java:101) at org.apache.camel.impl.ProcessorEndpoint$1.process(ProcessorEndpoint.java:71) at org.apache.camel.util.AsyncProcessorConverterHelper$ProcessorToAsyncProcessorBridge.process(AsyncProcessorConverterHelper.java:61) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.SendProcessor$2.doInAsyncProducer(SendProcessor.java:115) at org.apache.camel.impl.ProducerCache.doInAsyncProducer(ProducerCache.java:285) at org.apache.camel.processor.SendProcessor.process(SendProcessor.java:110) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:71) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.interceptor.TraceInterceptor.process(TraceInterceptor.java:91) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.RedeliveryErrorHandler.processErrorHandler(RedeliveryErrorHandler.java:322) at org.apache.camel.processor.RedeliveryErrorHandler.process(RedeliveryErrorHandler.java:213) at org.apache.camel.processor.RouteContextProcessor.processNext(RouteContextProcessor.java:45) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.interceptor.DefaultChannel.process(DefaultChannel.java:303) at org.apache.camel.processor.RouteContextProcessor.processNext(RouteContextProcessor.java:45) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.processor.UnitOfWorkProcessor.processAsync(UnitOfWorkProcessor.java:150) at org.apache.camel.processor.UnitOfWorkProcessor.process(UnitOfWorkProcessor.java:117) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:73) at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:90) at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:71) at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:99) at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:86) at org.apache.camel.component.jms.EndpointMessageListener.onMessage(EndpointMessageListener.java:105) at org.springframework.jms.listener.AbstractMessageListenerContainer.doInvokeListener(AbstractMessageListenerContainer.java:561) at org.springframework.jms.listener.AbstractMessageListenerContainer.invokeListener(AbstractMessageListenerContainer.java:499) at org.springframework.jms.listener.AbstractMessageListenerContainer.doExecuteListener(AbstractMessageListenerContainer.java:467) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.doReceiveAndExecute(AbstractPollingMessageListenerContainer.java:325) at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.receiveAndExecute(AbstractPollingMessageListenerContainer.java:263) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.invokeListener(DefaultMessageListenerContainer.java:1059) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.executeOngoingLoop(DefaultMessageListenerContainer.java:1051) at org.springframework.jms.listener.DefaultMessageListenerContainer$AsyncMessageListenerInvoker.run(DefaultMessageListenerContainer.java:948) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) at java.lang.Thread.run(Thread.java:662)
Sample XML File received as response from the WebService – which then wrapped with the <message> tag along with appropriate channel-id.
<message channel-id="10a60e45-65d4-40c0-826f-1a91d2135da0">
<?xml version="1.0"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="
http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<soap:Body>
<ns:ITSPResponse xmlns:ns="urn:PegaRULES:SOAP:BNYMDataITSPTest:Services">
<Output>Test IT Service Portal - 1</Output>
</ns:ITSPResponse>
</soap:Body>
</soap:Envelope>
</message>
XSL Transformation
<?xml version="1.0"?>
<xsl:stylesheet version="1.0" xmlns:xsl="
http://www.w3.org/1999/XSL/Transform" xmlns:ns="urn:PegaRULES:SOAP:BNYMDataITSPTest:Services">
<xsl:template match="/">
<xsl:stylesheet version="1.0" xmlns:xsl="http://www.w3.org/1999/XSL/Transform" xmlns:ns="urn:PegaRULES:SOAP:BNYMDataITSPTest:Services">
<message>
<xsl:attribute name="channel-id">
<xsl:value-of select="//@*[local-name()='channel-id']" />
</xsl:attribute>
<send-parameters>
<agent-parameter>
<name>Output</name>
<value> <xsl:value-of select="//*[local-name()='Output']" /> </value>
</agent-parameter>
</send-parameters>
</message>
</xsl:template>
</xsl:stylesheet>
01-09-2014 04:04 AM
The reply I got from Cisco Engineering team for this is to get the response as a soap message than XML data.
The
If we have the
Also, Cisco Engineering team has confirmed that it is not possible to remove the
For my case, I am consuming the WebService from a tool similar to CPSC where the entire settings has to be changed to send the response format as soap message than XML. So, we need to have another WebService as a middleware! Bad day!
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