Intelligent Automation

I am getting issues in connecting an external (non cisco) application via WebService. Appreciate if anyone can help in fixing the issue. I am using 9.3.2 Patch 6.Connectivity to an external system (a 3rd party application in my firm) was achieved via...

Hi all, newbie alert here I have setup a service in CCP using a newly created agent in Service Link calling out to CPO.I'm getting a a 'HTTP Post Error 500' when viewing the transaction information and I am wondering where to start the troubleshootin...

We have a common form component with a lot of rules and a requirement to have a different label on several fields. Rather than create a new AFC and rewrite all the rules, is it possible to update a field label using ISF?

Is is possible to have the combination of the conditional and data retrieval rule?I want a data retrieval rule to be executed on form load - based on a field value. Is it possible? How?Curious to hear about this            

Requisitions going back to customers for more informationHi, Have anyone been faced to a situation where a requisition requires more information from a customer after it has been sent for fulfilment? The only possible way we have thought is to give e...

I have a Grid dictionary in my form which contact 5 fields and one among the fields is a name picker.When I click the icon next to the field in the form, the dialog box is getting populated and I can search the name and select the name.When I clicked...

Hi,I have deplyed the default content package & able to see the catalogs in my vanilla install but while placing the order I am receiving the below error.Need imputs to resolve the issue.Regards,Syam.

Hi,We have installed and configured the cisco prime service catalog 10.0 [Request Center] but can't able to find default catalog page where in we can create few requisition and place orders.Looking for the documentation if need to deploy it manually ...

Is there any suggested distribution (or a list of) for Openstack, to be used with MCAK?Should the version be Grizzly, or do we "support" also the previous ones?Has anyone deployed MCAK+Openstack to provision Hyper-V resources (in POCs or real project...

Hi,We are performing the pre-installation configuration setps. Once we clicked on the Finish button weblogic it takes the request but unable to complete the same.Kindly provide the inputs in resolving the issue.Configuration details: database - Oracl...

We have Tidal setup in our Enterprise with several different agencies. Each agency's staff is in its own workgroup and there are two security policies for each agency. An 'admins' group and a 'users' group. The admins group should be allowed to creat...

Can Orchestrator talk to F5 BigIP devices? Our Comms team tell me they do not have terminal connectivity and are configured via a web interface.Is anyone talking to F5 devices?

Date and time: Tuesday, December 17, 2013 8:00am Pacific Standard Time (San Francisco, GMT-08:00), 11:00 am Eastern Standard Time (New York, GMT-05:00)Join us for an interactive webinar to review the upcoming TES 6.2 release. Cisco TES Engineering an...

Hi.Is there a way to add comments programmatically?I could have CA Service Desk run the addComment webservice but I´d rather solve this internally.I´m sending a webservice request to CA Service Desk and want to add a response string to "User Comments...

Is it possible to change the display order of dictionaries dynamically?Have a need to reorder the dictionaries depending on which task the form opens in... if anyone can share anything similiar they have done.Thanks.