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Unable to customize condition branch

pierreprost
Level 1
Level 1

Hello,

I'm having a strange issue where I want to put some content in Starter Edition "Virtual Server Post-provisioning" process which sould be allowed as this process has the "workflow" customizable flag.

I've been able to add some activities but when it comes to a condition branch, I can add it but not configure it, see screenshot below:

PrtScr capture_2.png

Any hint on what I'm doing wrong ?

Regards,

Pierre

4 Replies 4

Shaun Roberts
Cisco Employee
Cisco Employee

Looks like there could be an issue. Please open a TAC case with your support contract and let TAC review and then raise to engineering if needed.

-Shaun Roberts

CPO/CIAC Support Team Lead

shaurobe@cisco.com

--Shaun Roberts
Principal Engineer, CX
shaurobe@cisco.com

Hi,

It is a known issue (CSCuc53851) getting fixed in PO 2.3.4 (IAC 3.1). A hotfix for 2.3.2 may be need.

Hi Julio,

Thank you for your answer.

I am running Starter Edition 3.0.1 with CPO 2.3.0 and fololowing patches :

- 2.3.0 Hotfix1

- 2.3.0 Hotfix2

- 2.3 Content Update 1

Which gives this:

Which patches do you suggest I apply ?

Thank you.

Regards,

Pierre

Julio is saying there is no hotfix for it currently. If you needed this fixed before 2.3.4 and had a valid business use-case, you need to open a TAC case and submit the issue and request it be hotsited.

-shaun

--Shaun Roberts
Principal Engineer, CX
shaurobe@cisco.com